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Vashti Joseph

Cross-Cultural Communication Consultant | Fractional COO
Portfolio website
About

Operations professional with 11 years of expertise in executive level operations, brand development, project management, retail and eCommerce marketing with exceptional leadership and team building competencies. Proficient in streamlining operations through continuous process improvement and cross-functional collaboration. Built multi-cultural businesses by executing re-branding/restructuring strategies to foster business growth, revenue generation and profit margins. Skilled in developing and implementing strategy geared towards revenue growth. Passionate about sustainability initiatives and corporate responsibility goals. CAPM Certified, Lean Six Sigma Yellow Belt, MBA Areas of Expertise Operations Management | Inventory Management | CRM | eCommerce Operations | Digital Marketing | Branding | Budgeting and Forecasting | Team Development | Growth Expansion | Staff training | Performance metrics Highlights: Slashed business expenses by 200K in a time frame of 2 months to encourage brand development and upscale budget regulatory practices. Escalated operational efficiencies to regulate labor cost from 14.8 to 8.5% in less than one quarter, 2021 Boosted annual revenue by 1100% in nine months from $100k to $1.2 million, achieving the first highest total by expanding and modulating sales processes and revenue streams Accomplished 50% reduction in site expenses with a total cost save of $52,000 in 9 months through tactical vendor management and relationship building I'd love to connect with you here on LinkedIn, and am always just a phone call away if there's anything I can help with. My calendly link is: calendly.com/vashti-joseph - let's talk!

Previous Brands
Heex Technologies
Renaissance Management, LLC
Helbiz
Sid Mashburn and Ann Mashburn
The Princeton Review
Kendra Scott
Council of Fashion Designers of America (CFDA)
Work Experience
Vice President Operations
May ‘24 - Feb ‘25
Heex Technologies

- Extended company runway by 67% (from 6 to 10 months) through strategic budget optimization and cost management for Series B fundraising - Achieved 10% productivity increase in tech and engineering departments through implementation of metrics tracking systems and time management processes - Generated $10,000 cost savings through development and execution of internal manager training programs - Established comprehensive operational infrastructure including finance, people operations, marketing, and sustainability metrics - Implemented company-wide Objectives and Key Results (OKRs), driving performance across business units, partnerships, and customer success (NPS) - Managed end-to-end administrative compliance including GDPR, legal requirements, insurance, and US entity oversight

Chief Operating Officer
Mar ‘21 - Oct ‘21
Renaissance Management, LLC

• Removed 200k worth of redundant or unnecessary expenses in 2 months • Led re-branding for a recently acquired company under management • Decreased labor cost from 14.8 to 8.5% in less than one quarter (2021)

Interim Chief Operations Officer
Nov ‘20 - Mar ‘21
Renaissance Management, LLC

Senior Project Manager
Nov ‘20 - Nov ‘20
Renaissance Management, LLC

Fractional COO, Consultant, Trainer, Speaker
Oct ‘20 -
Self employed

Scaled Fractional COO practice from 0 to $100,000+ revenue in 8 months, serving major retail clients including Louis Vuitton and others such as Infinite Age, Healthy Roots, and KnowTheZodiac - Optimized warehouse operations through data-driven supplier analysis, improving On Time In Full (OTIF) metrics while maintaining costs - Led organizational restructuring for major US retailer, identifying and resolving supply chain bottlenecks - Delivered $500,000 annual savings through strategic workforce optimization and process improvements

City Operations Manager
Feb ‘20 - Oct ‘20
Helbiz

- Managed fleet operations of 1000+ mobility vehicles across 200+ locations, achieving 95% availability rate - Secured $1M+ in supplier refunds through systematic GPS system failure documentation and analysis - Spearheaded cross-functional initiatives with Global Marketing, CRM, Product, and Legal teams

Operations & Inventory Manager
Nov ‘17 - Feb ‘19
Sid Mashburn and Ann Mashburn

- Managed 4000+ SKUs across 5 locations, maintaining 90%+ OTIF performance - Reduced inventory loss from 15% to 1% through implementation of software-based inventory management - Achieved $40,000 monthly cost savings through process optimization initiatives

Retail Operations Coordinator and Account Manager
Apr ‘16 - Nov ‘17
The Princeton Review

I worked full time whilst studying for my MBA. Highlight: Signing of 2 large Corporate Accounts (universities) through my own initiative.

Assistant Manager of Operations
May ‘15 - Apr ‘16
Kendra Scott

Highlight: Managed 2,000+ SKU’s, actively contributed to the store's number one ranking within district for minimizing shrinkage to less than 0.3%

Runway Producer, New York Fashion Week
Feb ‘12 - Sep ‘16
Council of Fashion Designers of America (CFDA)

• Managed quality and profitability of runway shows with budgets up to $1 million • Hired, trained, and led teams of 300+ people for up to four shows daily • Retained in top 13% of employees post-production team restructuring

Languages
English - Fluent
Spanish - Fluent
French - Work Proficiency
Education & Training
University of Maryland - Robert H. Smith School of Business
‘17 - ‘19
MBA
Master of Business Administration (MBA), Logistics, Materials, and Supply Chain Management
University of the District of Columbia
‘11 - ‘11
A.A.S.
Associate of Arts and science
Argosy University
‘09 - ‘11
Masters Degreee
Clinical Psychology
Semester At Sea / ISE
‘07 - ‘07
Global Studies
Study Abroad, International/Global Studies
University of Dayton
‘05 - ‘08
B.A.
Psychology and Women & Gender Studies
Paris, France