Operations professional with 11 years of expertise in executive level operations, brand development, project management, retail and eCommerce marketing with exceptional leadership and team building competencies. Proficient in streamlining operations through continuous process improvement and cross-functional collaboration. Built multi-cultural businesses by executing re-branding/restructuring strategies to foster business growth, revenue generation and profit margins. Skilled in developing and implementing strategy geared towards revenue growth. Passionate about sustainability initiatives and corporate responsibility goals. CAPM Certified, Lean Six Sigma Yellow Belt, MBA Areas of Expertise Operations Management | Inventory Management | CRM | eCommerce Operations | Digital Marketing | Branding | Budgeting and Forecasting | Team Development | Growth Expansion | Staff training | Performance metrics Highlights: Slashed business expenses by 200K in a time frame of 2 months to encourage brand development and upscale budget regulatory practices. Escalated operational efficiencies to regulate labor cost from 14.8 to 8.5% in less than one quarter, 2021 Boosted annual revenue by 1100% in nine months from $100k to $1.2 million, achieving the first highest total by expanding and modulating sales processes and revenue streams Accomplished 50% reduction in site expenses with a total cost save of $52,000 in 9 months through tactical vendor management and relationship building I'd love to connect with you here on LinkedIn, and am always just a phone call away if there's anything I can help with. My calendly link is: calendly.com/vashti-joseph - let's talk!
- Extended company runway by 67% (from 6 to 10 months) through strategic budget optimization and cost management for Series B fundraising - Achieved 10% productivity increase in tech and engineering departments through implementation of metrics tracking systems and time management processes - Generated $10,000 cost savings through development and execution of internal manager training programs - Established comprehensive operational infrastructure including finance, people operations, marketing, and sustainability metrics - Implemented company-wide Objectives and Key Results (OKRs), driving performance across business units, partnerships, and customer success (NPS) - Managed end-to-end administrative compliance including GDPR, legal requirements, insurance, and US entity oversight
• Removed 200k worth of redundant or unnecessary expenses in 2 months • Led re-branding for a recently acquired company under management • Decreased labor cost from 14.8 to 8.5% in less than one quarter (2021)
Scaled Fractional COO practice from 0 to $100,000+ revenue in 8 months, serving major retail clients including Louis Vuitton and others such as Infinite Age, Healthy Roots, and KnowTheZodiac - Optimized warehouse operations through data-driven supplier analysis, improving On Time In Full (OTIF) metrics while maintaining costs - Led organizational restructuring for major US retailer, identifying and resolving supply chain bottlenecks - Delivered $500,000 annual savings through strategic workforce optimization and process improvements
- Managed fleet operations of 1000+ mobility vehicles across 200+ locations, achieving 95% availability rate - Secured $1M+ in supplier refunds through systematic GPS system failure documentation and analysis - Spearheaded cross-functional initiatives with Global Marketing, CRM, Product, and Legal teams
- Managed 4000+ SKUs across 5 locations, maintaining 90%+ OTIF performance - Reduced inventory loss from 15% to 1% through implementation of software-based inventory management - Achieved $40,000 monthly cost savings through process optimization initiatives
I worked full time whilst studying for my MBA. Highlight: Signing of 2 large Corporate Accounts (universities) through my own initiative.
Highlight: Managed 2,000+ SKU’s, actively contributed to the store's number one ranking within district for minimizing shrinkage to less than 0.3%
• Managed quality and profitability of runway shows with budgets up to $1 million • Hired, trained, and led teams of 300+ people for up to four shows daily • Retained in top 13% of employees post-production team restructuring