I bring extensive retail operations experience, including roles with major brands and on the shop floor, with proven strengths in inventory management, loss prevention, and team leadership. I am adaptable, fluent in English and Spanish, and thrive in fast-paced, customer-focused retail environments.
- Extended company runway by 67% (from 6 to 10 months) through strategic budget optimization and cost management for Series B fundraising - Achieved 10% productivity increase in tech and engineering departments through implementation of metrics tracking systems and time management processes - Generated $10,000 cost savings through development and execution of internal manager training programs - Established comprehensive operational infrastructure including finance, people operations, marketing, and sustainability metrics - Implemented company-wide Objectives and Key Results (OKRs), driving performance across business units, partnerships, and customer success (NPS) - Managed end-to-end administrative compliance including GDPR, legal requirements, insurance, and US entity oversight
• Removed 200k worth of redundant or unnecessary expenses in 2 months • Led re-branding for a recently acquired company under management • Decreased labor cost from 14.8 to 8.5% in less than one quarter (2021)
Scaled Fractional COO practice from 0 to $100,000+ revenue in 8 months, serving major retail clients including Louis Vuitton and others such as Infinite Age, Healthy Roots, and KnowTheZodiac - Optimized warehouse operations through data-driven supplier analysis, improving On Time In Full (OTIF) metrics while maintaining costs - Led organizational restructuring for major US retailer, identifying and resolving supply chain bottlenecks - Delivered $500,000 annual savings through strategic workforce optimization and process improvements
- Managed fleet operations of 1000+ mobility vehicles across 200+ locations, achieving 95% availability rate - Secured $1M+ in supplier refunds through systematic GPS system failure documentation and analysis - Spearheaded cross-functional initiatives with Global Marketing, CRM, Product, and Legal teams
- Managed 4000+ SKUs across 5 locations, maintaining 90%+ OTIF performance - Reduced inventory loss from 15% to 1% through implementation of software-based inventory management - Achieved $40,000 monthly cost savings through process optimization initiatives
I worked full time whilst studying for my MBA. Highlight: Signing of 2 large Corporate Accounts (universities) through my own initiative.
Highlight: Managed 2,000+ SKU’s, actively contributed to the store's number one ranking within district for minimizing shrinkage to less than 0.3%
• Managed quality and profitability of runway shows with budgets up to $1 million • Hired, trained, and led teams of 300+ people for up to four shows daily • Retained in top 13% of employees post-production team restructuring