Lori Powell

Managed a £1 m Sales Budget Developed 12 Brand Managers and over 20 sales associates, harnessing a culture of service excellence through coaching and training Hosted departmental and management updates on trade providing merchandise feedback and competitor analysis to support Buyers, HR, VM and the Retail Distribution team Conducted weekly brand analysis reports using commercial acumen to increase sales by 35% Supported Sales Manager in delivery of employee engagement strategy and pulse surveys. Coached and developed new starters joining the department through one to one catch ups during probation, ensuring awareness of KPI's and building readiness for probation assessments achieving a 100% pass rate

Delivered needs analysis for Harrods Learning programmes, with over 90% of end user feedback scoring interventions as "good" or "great" Developed future talent programme with a retention rate of 87% and the Harrods Management Programme with a promotion rate of 69% within 3 months of programme completion Business partnering with senior Management, SME's and HRBPs to co-ordinate, design and deliver blended aligned learning solutions for employees at all levels in a dynamic and continually evolving environment. Increased learning engagement levels through a dynamic communication strategy +9% above target. Partnered with Harrods resourcing team, in executing weekly robust assessment centres for over 150 internal and external candidates Successfully project managed new starter on boarding, delivering training (including cultural awareness to over 5,000 employees at all levels per year) Creatively sourced 3rd party suppliers, including negotiating contracts, responsible for achieving a 25% saving for department on prior years cost. Leveraged the Harrods LMS to analyse metrics and engagement statistics for reporting and improving learning offer for 5,000 employees