Anneliese Collis



Anneliese Collis

Director Retail & Operations, Luxury Fashion

Current Location

London, UK

Anneliese is available for work

Senior Retail Director with a 22-year track record of high impact operational and strategic improvement in the luxury sector, with deep skills and understanding of client behaviour, including visual merchandising and store management with extensive international exposure. Familiar and fluent at managing stakeholders at all levels, a consummate collaborator trusted to execute transformational change to deliver significant and lasting commercial benefit. Adept at multi-channel global operations via mainline, outlet, airport and concession sites. A persuasive and inspiring leader, culturally sensitive and able to drive top levels of team and individual performance, with a history of developing staff to achieve significant career progression and in-house promotion.

  • Brands Anneliese has worked with
    • Britcross (British Red Cross)
    • La Perla
    • Burberry
    • Thomas Pink
    • Mulberry
    • Clarks
  • Anneliese's past titles
    • Director Of Volunteers
    • Head Of Retail Operations
    • Retail Director
    • Director Of Retail Development
    • Director Of Engineering And Operations
    • Director Of Operations
    • Retail Manager
    • Area Manager
    • General Manager
    • Area Manager
    • Store Manager
    • Customer Experience Director
Work Preference
Location Preference

To be discussed

Work Pattern

Open to Full time or Part time work

Employment Preference
  • Hourly Consulting
  • Permanent Positions
  • Freelance Assignments

Customer Experience Director


Mar 2022 - Present

Leading team of 50 IT professionals across store technology, key digital products (DSV, B2B, EDI & Marketplaces) and change programmes. Defining and executing Customer Road Map in line with commercial...

Volunteer Director & Board Member

Britcross (British Red Cross)

Nov 2020 - Present

Volunteer Director and Board Member for Britcross, trading subsidiary of the British Red Cross.

Head of Global Retail Operations

La Perla

Nov 2020 - Jul 2021

Key Retail Operations leader, defining and executing operations excellence strategy in line with commercial targets. Leading a cross functional team for the retail excellence evolution, focusing on cl...

Director of Retail Standards & Operations - Global


Aug 2017 - Nov 2020

Key Retail Excellence leader, defined and executed strategy and roadmap in line with commercial and business targets, identified areas of opportunity and executed changes, provided key communications ...

Director of Retail Programme Delivery - Global


Oct 2016 - Aug 2017

Led team of 5 in the planning, development and delivery of a variety of key strategic retail projects ensuring a globally consistent approach. Streamlined project communication to retail partners thro...

  • Leadership & Management


  • Corporate Business Strategy


  • Programme Management


  • Process Improvement


  • Stakeholder Management


  • Coaching & Development


  • Mentoring


  • Business Accumen





Yellow Belt

Lean Six Sigma - LSS

2020 to 2020


NLP Practitioner


2019 to 2019

Surrey University


BSc Retail Management

1993 to 1997

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