Hosam Hammad



Hosam Hammad

Store manager , Retail Store Management / Client Relations Management | Sales Team Management | Lead Generation

Current Location

London, UK

Hosam is available for work

professional experienced retail manager with a proven track record of maintaining high standards whilst driving the business forward, to maximize profit and efficiency, and leading teams to success. With a proven ability to demonstrate important management skills such as coaching, training, and recruitment. Possessing excellent communication skills and the ability to work with suppliers, team members, and customers. Excellent customer service is a passion, providing a personal first class service which is centrally focused around the customer. A clear and logically minded person with excellent problem solving skills and a high attention to detail, who is driven to see projects through from beginning to end.
Multilingual (Arabic, English, French, and Italian) professional holding a Diploma Degree in Project Management and an MBA in Organizational Leadership along with 2 certifications in Sports Management. With a strong background developing a wide variety of skills during this time, becoming a goal focused and result oriented.Currently looking for a new and challenging role; to learn new skills whilst sharing my existing skills.

  • Brands Hosam has worked with
    • Octavia Foundation
    • Burberry
    • Dolce & Gabbana S.R.L.
    • PradaGroup
    • Kurt Geiger
  • Hosam's past titles
    • Assistant Store Manager
    • Assistant Store Manager
    • Sales Manager
    • Sales Manager
    • Assistant Store Manager
    • Senior Sales Associate
    • Sales Associate
Work Preference
Location Preference

To be discussed

Work Pattern

Open to Full-time work

Employment Preference
  • Permanent Positions
  • Hourly Consulting

Assistant Store Director

Octavia Foundation

Jun 2021 - Feb 2022

Recruiting, developing and motivating a high performing, result driven team to support in all aspects of running a charity shop successfully
Analysing customer profiles, buying trends and competitive ...

Assistant Store Manager


Jan 2019 - Feb 2021

Executed exceptional retail performance to ensure sales & service and reinforced sales strategy. ? Reinforced business needs, KPIs, and drive minimum targets with global, regional, and local initiativ...

Sales Manager


Nov 2017 - Jan 2019

Supervised, managed, and facilitated job duties to the team while simultaneously generating new customers and addressing customer concerns. ? Educated employees on new products, customer service strat...

Sales Manager


Dec 2016 - Nov 2017

Recruited, hired, supervised, scheduled, and motivated a staff of up to 12 employees. ? Supervised operational reports, KPIs, strategic planning, and monitor business performance. ? Performed a CRM fo...

Customer Relationship Management Coordinator & Team leader

Dolce & Gabbana S.R.L.

Dec 2014 - Dec 2016

Responsible for summarizing issues that should be escalated to the Team Lead concerning pending requests.
Performed database maintenance duties as necessary (e.g. potential duplicates, conflicting or ...

  • Arabic (Native) | French and Italian (Beginner)


  • Proficiency in Microsoft Office,


  • Ability to work under pressure,


  • Excellent attention to detail,


  • excellent time management skills.


  • multitask, set priorities


  • Team Leadership


  • Cooperative





Work Proficiency







International Business Management Institute (IBMI)


Project Management Diploma of Education,,

2020 to 2021


CRM & Management | Academy Training.


2018 to 2018

Dolce & Gabbana

CRM & Customer excellence training


2015 to 2015

Prada Campus

Campus and Brand Knowledge Training

Brand Knowledge Training

2013 to 2013

Kurt Geiger

Brand & Product Knowledge Training

Brand & Product Knowledge Training

2011 to 2011

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