Milano, MI, Italia
Ileana is available for work
I help organisations to meet and exceed their goals.
My expertise encompasses all aspects of general business administration and sales management with extensive experience in charting out sales strategies and contributing towards enhancing business volumes and growth.
I have demonstrated skills in establishing and managing diverse business relationships while improving quality performance and satisfaction ratings. I’m well-versed in increasing market share, retaining key clients, and exceeding aggressive revenue targets through outstanding customer service and deployment of successful marketing programmes.
I have proven expertise in identifying and capturing potential business opportunities, and modelling and implementing products sales and distribution strategies to infiltrate into new market segments. I am able to leverage strategic acumen and disciplined execution to inspire cross-functional team collaboration, building lucrative relationships, and mentoring and championing teams to achieve outstanding results.
★ Few highlights of my career are:
☛ I streamlined customer service delivery processes and fostered professional relationships with clients resulted in achievement of customers rates of 76% USA, 11% Italy, 5% Canada, 5% Brazil, and 3% Northern Europe.
☛ I promoted to sales and marketing manager for strategic sales and business planning, effective communications and marketing management, key sales projects execution, and contracts development and negotiation.
☛ I delivered strategic directions to team members on effective sales and marketing planning, partnerships development, and business expansion / growth, and customer service.
While others take pride in meeting all standards set before them, my passion is for delivering exclusive service that goes beyond organisational expectations.
Connect with me today to find out how I’ll make your mission my mission, to help bring all of your business objectives into focus!
Open to relocation
Open to Full-time work
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Business Development
(Advanced)
Sales Management
(Advanced)
Sales
(Advanced)
Kpi Analysis And Report
(Advanced)
CRM
(Advanced)
Salesforce
(Advanced)
Excel
(Advanced)
Powerpoint
(Advanced)
Italian
Spanish
Native
English
Fluent
French
Fluent
Bologna Business School - Università di Bologna
International executive MBA
Digital Transformation and International Growth
2019 to 2021
Università degli Studi di Siena
MA Master European Studies (taught in English)
Political science
2013 to 2015
Università degli Studi di Siena
Scienze politiche e relazioni internazionali
Scienze politiche
2009 to 2013
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