- A focus on high-end retention and development strategies whilst identifying and recruiting new high potential prospects clients into the business -Collaborating with the store team in creating trunk shows for VIP clients and hosting one to one appointments to further drive sales and increase brand loyalty -Driving personal sales targets and achieving high-end goals across all product categories -Provide clients with an excellent service by meeting their needs and expectations -Building both internal and external business relationship alike -Creating personalised contents and wardrobing looks for both clients and internal use to inspire and share knowledge.
-Supervising the day-to-day activities of a team of five, including delegating action plan and taking responsibility for inventory management and selling ceremony. -Increasing the brand loyalty by communicating as a “Gucci ambassador” and promoting the brand vision and philosophy -Partnering with the visual merchandising department in developing layout designs that increase profitability alined with the brand’s vision -Ensuring the overall achievement of individuals and store targets to enhance the business goals -Engaging with clients to give advice on general trends and the current luxury market, in addition to meeting their needs -Delivering personal and team sales targets whilst always maintaining a high level of service -Assisting in welcoming new staff and overseeing their training in-store -Extensive luxury product knowledge across all departments and category
-Worked closely with the team to ensure targets are met -Ensuring department plans were implemented, to set schedules -Managed the visual display units to ensure they were styled and displayed correctly -Driving and maximising sales and profit -Providing personal one-to-one shopping experience with clients. -Working alongside the visual merchandising team to maintain and manage seasonal displays and new installations
During my time at David Koma, I took on the role of both Studio Assistant and Production Assistant. I worked closely with the studio manager in preparing the materials and samples ready for production. Working with materials like macramé to patent leather sent from Italy to beaded pieces from India After fashion week, my responsibility was more focused on production for manufacturing. Preparing and drafting the pattern pieces and also the blocks in size order ready to be sent off to the factory for production. Checking the stock availability for all materials needed for manufacturing.