15+ years of experience in luxury across Commercial and HR functions, specializing in people development ▫️ Elevating the brand through Internal Talent, accelerate business growth by implementing strategic L&D plans aligned with HR roadmap, commercial and company strategies ▫️ Head of global Education strategy, enhancing team excellence, advancing leadership and elevating the client experience ▫️ With both business and employee centric mindset, I am passionate about talent development and performance, L&D strategies, fostering a strong corporate culture, employer branding, employee engagement, and neuroscience. Certified in the NLP (Neuro-Linguistic Programming) Model and the Process Communication Model ▫️ Scope: HR development, corporate, retail, product and digital Transformation & Culture | People Developement | L&D | Talent Performance
15+ years of experience in luxury across Commercial and HR functions, specializing in people development ▫️ Elevating the brand through Internal Talent, accelerate business growth by implementing strategic L&D plans aligned with HR roadmap, commercial and company strategies ▫️ Head of global Education strategy, enhancing team excellence, advancing leadership and elevating the client experience ▫️ With both business and employee centric mindset, I am passionate about talent development and performance, L&D strategies, fostering a strong corporate culture, employer branding, employee engagement, and neuroscience. Certified in the NLP (Neuro-Linguistic Programming) Model and the Process Communication Model ▫️ Scope: HR development, corporate, retail, product and digital Transformation & Culture | People Developement | L&D | Talent Performance
• Scope: France & Monaco • Learning & Development strategy for France & Monaco aligned to Business, Brand and People ambitions • Creation of trainings to empower people on soft skills, selling skills, client experience and Product • Selling Ceremony: from the mystery shoppings agency management to the targets achievement by the boutiques • Scope: Soft Skills development, Product, Client Experience, Business Development, Digital transformation
• Reporting to the CEO Le Monde des 5 Fleurs is a consulting firm specialized in Luxury Retail (Qualiopi certified - financable with OPCO) : • Working closely with HR and Commercial units, my role involves addressing my clients’ challenges by developing learning & development programs to support their organizational changes, aligned with their key business priorities. • Deploy in-store retail excellence projects, engage the retail teams to boost performance and enhance the client experience • Scope : Soft skills programs (Emotional intelligence, coaching, etc), Retail Leadeship programs, business development, performance, product, client experience and marketing • Clients: LVMH, KERING, RICHEMONT, CHANEL, HERMES, AUDEMARS PIGUET, BURBERRY, ISABEL MARANT…
Management of 9 people
Co-writer of « The Luxury brands’ e-reputation on Social Media »