10 years of experience in People Development within the luxury industry From the designing of the learning path, to the creation of the content, I have had the opportunity to train hundreds of collaborators on multiple skills to achieve specifics goals. Scope : Business development & Performance, Retail Excellence, Client Experience, Product, Emotional intelligence, Digital Passionate about HR Development and Neurosciences, I am certified to the Process Communication Model
Le Monde des 5 Fleurs is a confidential consulting firm specialized in Luxury Retail : Working in close partnership with HQ, HR and Retail Departments my role is to create Training strategy from the development and designing of the contents to the facilitation of the training in order to achieve specifics goals. The second part of my role is to deploy the projects delivered by HQ into stores in order to engage the Retail team members. - Scope : Business development & Performance, Retail Excellence, Profiling, Client Experience and Marketing - Clients: LVMH, KERING, RICHEMONT, HERMES, AUDEMARS PIGUET, BURBERRY, ISABEL MARANT… Voir moins
Management (9 people)
Co-writer of « E-reputation of luxury brands on Social Media"