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Anessa Djeghdir

Head of global Education & Engagement
About

15+ years of experience in luxury across Commercial and HR functions, specializing in people development ▫️ Elevating the brand through Internal Talent, accelerate business growth by implementing strategic L&D plans aligned with HR roadmap, commercial and company strategies ▫️ Head of global Education strategy, enhancing team excellence, advancing leadership and elevating the client experience ▫️ With both business and employee centric mindset, I am passionate about talent development and performance, L&D strategies, fostering a strong corporate culture, employer branding, employee engagement, and neuroscience. Certified in the NLP (Neuro-Linguistic Programming) Model and the Process Communication Model ▫️ Scope: HR development, corporate, retail, product and digital Transformation & Culture | People Developement | L&D | Talent Performance

Previous Brands
Balmain
CHANEL
Le Monde des 5 Fleurs
Stella McCartney
Prada Group
ISC Junior Consulting, la Junior de l'ISC Paris
Work Experience
Head of Global Education & Engagemment
Nov ‘23 - Now
Balmain

15+ years of experience in luxury across Commercial and HR functions, specializing in people development ▫️ Elevating the brand through Internal Talent, accelerate business growth by implementing strategic L&D plans aligned with HR roadmap, commercial and company strategies ▫️ Head of global Education strategy, enhancing team excellence, advancing leadership and elevating the client experience ▫️ With both business and employee centric mindset, I am passionate about talent development and performance, L&D strategies, fostering a strong corporate culture, employer branding, employee engagement, and neuroscience. Certified in the NLP (Neuro-Linguistic Programming) Model and the Process Communication Model ▫️ Scope: HR development, corporate, retail, product and digital Transformation & Culture | People Developement | L&D | Talent Performance

Learning & Development Partner
Jun ‘22 - Nov ‘23
CHANEL

• Scope: France & Monaco • Learning & Development strategy for France & Monaco aligned to Business, Brand and People ambitions • Creation of trainings to empower people on soft skills, selling skills, client experience and Product • Selling Ceremony: from the mystery shoppings agency management to the targets achievement by the boutiques • Scope: Soft Skills development, Product, Client Experience, Business Development, Digital transformation

Senior Consultant
Mar ‘16 - Jun ‘22
Le Monde des 5 Fleurs

• Reporting to the CEO Le Monde des 5 Fleurs is a consulting firm specialized in Luxury Retail (Qualiopi certified - financable with OPCO) : • Working closely with HR and Commercial units, my role involves addressing my clients’ challenges by developing learning & development programs to support their organizational changes, aligned with their key business priorities. • Deploy in-store retail excellence projects, engage the retail teams to boost performance and enhance the client experience • Scope : Soft skills programs (Emotional intelligence, coaching, etc), Retail Leadeship programs, business development, performance, product, client experience and marketing • Clients: LVMH, KERING, RICHEMONT, CHANEL, HERMES, AUDEMARS PIGUET, BURBERRY, ISABEL MARANT…

Retail Manager
Jan ‘14 - Jan ‘15
Stella McCartney

Management of 9 people

Sales Manager
Sep ‘13 - Sep ‘14
Prada Group

Consultant Business Developpement
Jan ‘10 - Jan ‘12
ISC Junior Consulting, la Junior de l'ISC Paris

Co-writer of « The Luxury brands’ e-reputation  on Social Media »

Languages
French - Native
English - Fluent
Education & Training
ISC Paris
Master's degree
Paris, France