London Area, UK
Anna is available for work
Retail excellence professional with 10+ years’ experience working in the luxury fashion and beauty sectors. A proven track record of retail brand management, sales operations, client relationship management, and training. Holder of a mathematics and economics degree. Adept in handling mass data and delivering KPIs and analysis. Excellent problem-solving abilities and a knowledge of what is required to meet demanding sales targets while maintaining the highest of standards.
Open to relocation
Open to Full time or Part time work
Commercial Manager - Samsung
Cheil UK
Oct 2022 - Present
Report directly to head of retail Europe and CFO UK.
Product Manager
LG Household & Health Care, Ltd.
Jun 2021 - Oct 2022
• Conduct daily and monthly performance analysis (37 accounts in EMEA and Russia) for three brands’ business reviews with company HQ in South Korea.
• Lead the promotional calendar to support business...
Retail Excellence Assistant Manager Asia
Goyard
Apr 2019 - Sep 2020
Highlights:
• Designed and implemented the first standardised CRM guidelines, segmentation system and boutique dashboard for Goyard Asia (China/Hong Kong/Singapore/Japan/South Korea).
• Drafted and de...
Senior Retail Executive
Goyard
Jul 2015 - Mar 2019
Highlights:
• Developed countrywide CRM guidelines and segmentation system that was adopted by the Japan team.
• Helped establish Goyard’s South Korea operations as part of a team of two. Operat...
Retail Operations Assistant
Gucci
May 2014 - Jul 2015
Highlights:
• Analysed customer traffic to develop a new staffing system that allowed Gucci to match its staffing requirements to customer footfall using Excel. This improved staffing efficiency ...
Retail Operations
(Advanced)
KPI Reports
(Advanced)
Retail Sales
(Advanced)
Retail Sales Analysis
(Advanced)
Boutique
(Advanced)
International Sales & Marketing
(Advanced)
Analysis Reports
(Advanced)
Sales Analysis
(Advanced)
English
Fluent
Korean
Fluent
Spanish
Basic
Chinese
Basic
French
Basic
Sejong University
Bachelor's degree
2008 to 2012
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