Dweet
Dweet

Idris Karheem

Customer Advisor
Previous Brands
Weezy
Sainsbury's
EE
Work Experience
Customer advisor
Sep ‘22 - Sep ‘23
Sainsbury's

• Able to help customers with their needs which allowed me to develop good customer service skills. • Help people check out at tills, which enabled me to develop very good time management skills and experience in fast pace, high pressure environments. • Putting items on shelf's precisely where they should be on a FIFO basis. • Working in teams ensuring all goals are met. • Making sure all expired goods are taken of the shelves.

EE Retail Advisor
Oct ‘21 - Aug ‘22
EE

• I would ensure I greet customers entering the store with a positive attitude ready to meet their needs. • Ensure I listen carefully to every customer's needs. • Pinpoint the ideal product and plans for each customer needs on a case-by-case basis. • Working at tills dealing with customer purchases. • Gain a catalog of most of the business products and plans to memory and relay it to customers.

Warehouse operative/ Stock controller (Team member)
Mar ‘21 - Sep ‘21
Weezy

• Weezy was a grocery delivery service that aimed to deliver orders to customers in under 15 minutes. • My role working there was to pack the orders in under 2 minutes using scanners and then give them to the riders who would then deliver them. • I would also have to use scanners to ensure all stock was available and update anything missing, expired or discounted. • I would also have to use scanners to ensure items were ordered on a FIFO basis.

Languages
English
Experienced Categories
Other
High street
Experienced Work Environments
Shopping centre
Pop-Up
High street store
Experienced Product Categories
Menswear
Womenswear
Accessories
Leather goods
Footwear
Other
Beauty & Fragrances
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Client Advising
Upselling
Transactions
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Product demos
Inventory control
Stockroom management
Store Maintenance
Order preparation
Stock control
Delivery processing
Product labelling
Product setup
Education & Training
Sir George Monoux college E17 5AA
‘19 - ‘21
A – Level / B-tech level 3 Qualifications
Gladesmore Community School
‘14 - ‘19
GCSE Qualifications