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Riette Trollip

Culture, Organisational and Leadership Development, Project Management
Portfolio website
About

Dynamic, versatile, enthusiastic and pro-active Professional with a natural ability to assess and understand the bigger picture. Highly intuitive, operational and assertive, with abundant experience being diplomatic and discreet. Proven track record interacting and liaising across-the-board, in the global professional, private and public sector. Reliable, Resilient and Hardworking. Solid work ethics with the ability to manage expectations, build relationships and work well across functions. Confident in consulting, facilitating, and coaching at senior level. Proven track record working collaboratively with senior leaders, industry specialists and thought leaders in design and delivery of various organisational culture, and leadership development programmes, learning and training solutions, product, and project design, implementation and management. Experienced operating in high-performing, client-facing, growth-orientated, strategic in house and consulting teams, working on people related engagements across multiple global industries. Strategies designed to drive culture change, enhance senior leadership development, performance, retention, engagement, and succession programmes. Emphasis and focus on organizational culture & efectiveness, best practice, diversity and inclusion, engagement and change programmes. Creating high-performance, growth-oriented organizations that meet strategic and operational goals. Top Talents, as per Gallup's StrengthsFinder; Strategic, Activator, Woo, Focus, Learner

Previous Brands
Cappfinity
CEB, now Gartner
Corinth Medical Services Ltd
First Quantum Minerals
Heidrick & Struggles
London Fire Brigade
Momentum
Penshurst Place
Saint Christopher's Hospice
Work Experience
Senior Project Manager
Aug ‘22 - Jan ‘23
Cappfinity

End-to-end scoping, designing and delivering of Talent Acquisition and Management projects Strategically aligning capability to business objectives and values Accounts worked on: Dyson Institute, Cognizant, Fidelity, NHBC, M&S etc. etc. Account management with key stakeholders, clients and account directors Project & financial management, implementing processes and best practice Product design, development, System integrations, UX, UI, UAT, ATS & third-party suppliers, etc. etc. Reporting & feedback

Group and Leadership Development, Project Manager
Jun ‘22 - Aug ‘22
First Quantum Minerals

Group and Leadership Development – 3000 + Global Leaders Lead on design and implementation of OD & Talent strategy with focus on leadership performance, learning and development. Framework, design, build, and implementation of customised products and solutions as well as redesign of internal LMS Researched, designed, and implemented a leadership development strategy and programme for FQM’s university to increase leadership capability throughout the business and drive engagement and cultural change Collaborated and consulted with external organisations, industry and thought leaders on content design and delivery Talent management – E2E, implementation of strategy, custom designed programme and products including LMS, F2F coaching & blended solutions Implemented performance assessment and analysis, succession planning, key personnel retention mechanisms In-depth knowledge of leadership and organisational development & transformation, behavioural change, DE&I, performance management, latest trends and models, frameworks, tools and solutions Product/ Project Management Detailed product & project mapping, working with respective leads and stakeholders End to end management, from briefing to post implementation reviews with Directors, HR and Executives Co-ordinated all external third-party work streams, design, development, implementation, UAT, IT, UX & UI etc. Managed key milestones for each project timeline, managing suppliers and co-ordinating stakeholders Mapping of project plans, processes, dependencies and risks, reporting etc. Identified efficiencies and processes to improvements covering speed of delivery, effectiveness, and quality

Leadership Development Advisor
Jun ‘22 - Aug ‘22
London Fire Brigade

Position: Leadership Development Advisor •Design and Strategic alignment of brigade leadership framework and programmes with culture change objectives •Scoping, designing, commissioning and delivery of the Brigade's leadership development programmes •Assessing various training and developments options including the underlying leadership models and theories and making recommendations •Working in partnership with the broader People Team to ensure delivery of all relevant projects, including performance, change and transformation •Represent People Services as the lead contact for the National Fire Chiefs Council (NFCC) Initiatives. •Communications, draft monthly articles for publication in Managers Update & reinforcement •Conducting organisation skills gap analysis, to identify leadership development opportunities accurately. •Working collaboratively and flexibly across the whole range of leadership development and the wider Cultural Change and People Services teams. •Create a learning culture through building coaching skills in talent, managers and leaders •Deliver powerful and impactful leadership and management development solutions including the design and embedding of leadership conferences, lunch and learn sessions etc. etc.

Organisational Development & Culture, Project Manager
Oct ‘21 - May ‘22
Heidrick & Struggles

End-to-end management and execution of Culture Shaping, Organisational design, Leadership development and continuous engagement projects and deliveries. Project scoping, planning, execution, financials etc. including delivery of programmes for global organisations i.e. British Standards Institute, Swiss Precision Diagnostics, Dutch MOD, ISTARI, etc. etc. Facilitated calls with teams and stakeholders, Scoping, planning, mobilisation, progress updates, RAG reports, Project maps and plans, debriefs, Items, actions, managing expectations and deliverables. Constructed engagement letters, contracts and statements of work Oversee management of overall project financials, tracking of profitability, hours etc. Draft client communications, design content, decks, mobilisation, programme delivery, client briefing, debriefing Partner with relevant functional areas and teams to ensure successful delivery of programmes, face-to-face, virtual, training, coaching, transfer of competence, facilitation etc. Run various client surveys and polls, manage communications and insights etc. Client Culture Site LMS (software) configuration, building and management post-delivery to ensure successful transfer of competence as well as accurate access and management of learning management system

Organisational Development – Project Manager
Nov ‘19 - Feb ‘20
CEB, now Gartner

End to end management of multiple Talent Projects, based on Prince 2 and Agile methodology in consulting capacity for APAC region clients Large and ongoing cross functional projects that ran from 3 month’s up to and over a year Scoped, advised and customised project requirements, deliverables, strategy, Matrix, timeline, risk etc. Planned, created and drove design, from evaluation and performance criteria to operational readiness including working with IT, integration and enablement teams whilst facilitating reviews and approvals, to ensure end user experience outcome is positive Set up Projects on appropriate platforms, according to specifications, incl. customisation of competencies Drafted all communications relevant to specifics of project Update all stakeholders on progress, mitigate and escalate project risks where necessary, manage financials, invoicing and reconciliations Extract, analyse data, compile and send reports & summary at end of project, debrief meetings etc. Liaise professionally on all levels, including Top Management, CEO’s, MD’s, HR Managers, various relevant stakeholders and teams Key Assessments and Projects: ER & Engagement, Transformation & Change Management, OPQ, VNI Reasoning, MFS (Multi Feedback Assessments), HiPo (High Potential Assessments), Development Coach, Enterprise Leaderships etc.

Events Manager (Temp, Part-Time)
Jan ‘16 - Oct ‘16
Penshurst Place

Management, Recruitment, Onboarding, Training, Payroll, Operations, Reporting for High End Weddings and Events at Lord and Lady DeLisle's Manor House

Medical Secretary for
Mar ‘04 - Aug ‘04
Corinth Medical Services Ltd

Education Administrator & Ofice Manager
Sep ‘03 - Dec ‘03
Saint Christopher's Hospice

position) Position: Education Administrator & Ofice Manager

Financial, Credit Control Team Leader
Dec ‘98 - Feb ‘03
Momentum

Position: Financial, Credit Control Team Leader

Languages
English - Fluent
London, UK