Client FAQ | Dweet | Fashion & Luxury's Talent Platform

Client FAQ

Everything you need to know about how Dweet Flex works — from staffing and scheduling to compliance, costs, and keeping great people coming back.

Who we are & how we differ

Staffing scenarios

Scheduling & workforce management

Selecting, briefing & communicating with talent

Accounts, permissions & team access

Reliability & quality assurance

Costs, pay & invoicing

Compliance, data protection & GDPR

Time & attendance

Keeping the best people coming back

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* Toutes les images de talents qui apparaissent sur notre site sont des personnages fictifs afin de protéger la vie privée de notre communauté. Bien que représentatif du talent de Dweet, toute ressemblance avec des personnes réelles n’est que pure coïncidence.

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How are you different from a temp agency?

Are talent employees or freelancers?

Is it really "full visibility" if some clients don’t make feedback public?

I only want one person consistently. Can you guarantee that?

I want one person, 5 days a week, for 4 months. Can you support that?

I don’t know the rota yet, but I know I’ll need support for the next 4 months. What should I do?

A permanent team member has left — I need support quickly while I recruit

How quickly can you provide support?

What happens if someone cancels late or does not show up?

Which locations or regions can Dweet Flex support?

What types of roles can Dweet Flex support?

Can Dweet Flex support events or activations?

Can I edit shift times after posting?

What’s the minimum length of a shift?

Can I cancel a shift anytime?

Can bookings be managed across multiple stores or regions?

Can you send me profiles so I can interview people?

Can you brief talent or share training materials?

What if someone arrives and is not the right fit for the role?

Can multiple store managers use the same account?

Are talent vetted?

I’ve avoided agency staff because reliability was poor. How do you improve it?

What’s the cost breakdown?

Can I convert someone to full-time?

How do you handle GDPR and data protection?

Are Right to Work and statutory obligations handled?

How do you track and approve hours?

How do I make sure top performers return?

How large should my Favourite / Preferred Pool be?