Jessica McCormack is a leader in redefining luxury retail, known for its exquisite jewellery collections and innovative approach to customer experience. Our flagship store offers an environment where artistic vision meets commercial savvy, driven by passionate professionals dedicated to pushing the boundaries of brand storytelling.

Join Jessica McCormack as a Visual Merchandising Manager and lead the creative presentation of exquisite jewellery collections in our flagship store. This pivotal role drives brand storytelling through innovative displays, enhancing customer experience and maximizing sales. You'll collaborate closely with marketing and design teams to ensure cohesive visual strategies that align with seasonal campaigns and brand aesthetics. Manage day-to-day VM operations across multiple locations while producing and distributing VM guideline packs. Oversee challenging projects like pop-up activations and trunk shows across EMEA and New Zealand. Bring your creativity and strategic acumen to a team where your contributions will shape the future of luxury merchandising at Jessica McCormack. Embrace this opportunity to advance your career in a dynamic environment that values innovation and collaboration.

Responsibilities

1. Lead the creation and implementation of innovative visual merchandising strategies that enhance brand visibility and drive sales.
2. Design compelling window displays and in-store presentations that capture our unique aesthetic and attract potential clients.
3. Collaborate closely with marketing, buying, and retail teams to ensure cohesive storytelling across all channels.
4. Manage a team responsible for setting up floor plans, ensuring they are executed efficiently and align with company standards.
5. Analyze market trends and customer feedback to continuously refine visual merchandising techniques.
6. Oversee inventory levels in displays and coordinate timely replenishment to avoid stockouts or overstock situations.
7. Train store staff on effective product presentation skills and maintain high visual standards throughout the store.
8. Conduct regular audits of stores to assess compliance with merchandising guidelines and identify opportunities for improvement.
9. Manage day-to-day VM operations across multiple locations.
10. Produce and distribute VM guideline packs.
11. Liaise with UK vendors, overseeing tendering, cost negotiations, and quality assurance.
12. Create 3D visualisations for windows and retail design concepts.
13. Support event and experience set-ups, ensuring alignment with brand standards.
14. Assist with budget tracking and reporting.
15. Own VM delivery for EMEA and New Zealand trunk shows.
16. Partner with Operations and Security teams on stock management when necessary.
17. Support with daily VM set-ups, alongside Retail team when required.

Requirements

1. Design and implement innovative visual merchandising strategies to enhance the brand's aesthetic and appeal.
2. Collaborate closely with cross-functional teams, including marketing and sales, to develop cohesive merchandising plans that align with business objectives.
3. Create compelling window displays and in-store presentations that captivate customers and drive traffic.
4. Have a deep understanding of luxury retail trends and an eye for high-end design to curate exceptional customer experiences.
5. Responsible for managing and maintaining visual merchandising guidelines to ensure consistency across all locations.
6. Analyze store layouts and optimize product placement to maximize space utilization and promote key items effectively.
7. Ability to train and mentor in-store teams on merchandising standards is crucial for upholding our brand image.
8. Monitor and evaluate the impact of visual merchandising initiatives through metrics and feedback to continuously improve performance.
9. Experience in overseeing complex multi-location operations.
10. Proficiency in creating detailed 3D designs and handling vendor relationships.