Store Supervisor at Jeanne Lanvin - Dweet

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Store Supervisor with Jeanne Lanvin

    • Location

      London

    • Employment type

      Permanent

    • Level

      Manager

  • Expertise
    • Crm
    • KPI Reports
    • Luxury
    • Retail

Summary

World-renowned fashion house for their luxury Ready-To-Wear continues the development by offering a global brand universe from Ready-to-Wear to Accessories. They are looking for a Store Supervisor who will be integrated into their Retail team and report to the Boutique Director. If you want to be part of their new Artistic Direction, the new history of the brand and you like challenges, this is the best time to join them

More information

Skills & Experience

Crm

(Advanced)

KPI Reports

(Advanced)

Luxury

(Advanced)

Retail

(Advanced)

Languages

English

(Fluent)

Job Description


Job Responsibilities include:
 Team Management & People Development
Under the supervision of the Boutique Manager, designs the optimum organization:
  • Drives performance, motivates and reinforces engagement
  • Ensures the day-to-day management, training, coaching, and animation of a part of the sales staff

Boutique Operations
  • Ensures the implementation and respect of all group, Maison, and boutique policies, procedures, and guidelines
  • Ensure the implementation and respect of Visual Merchandising guidelines
  • Ensures that the section of the boutique and its counters are in a perfect condition
  • Is responsible for the availability, knowledge, and use of client and sales tools
  • Assists the Boutique Management with boutique reports
  • Participates in inventories and ensures full brand compliance

Boutique performance management
  • Assists the Boutique Management with the definition, implementation, and monitoring of action plans to achieve Maison, boutique, and category sales targets

Sales Achievements & Client Portfolio Development
  • Ensures a unique and exceptional client experience before, during, and after a sale
  • Masters perfectly the steps of a sale (welcome, discover and understand, convince, close and develop)
  • Adapts according to the clients’ needs and motivations
  • Deals with ease during negotiations and with objections

Meets individual and boutique targets, both quantitative and qualitative
  • Cultivates a strong client relationship to develop client loyalty and his/her client portfolio
  • Participates in client events and acts as an Ambassador of the Maison

HOW WILL YOU EXPERIENCE SUCCESS WITH US?
  • Experience in a luxury environment in a sales and/or management role
  • Very good general education, sense for etiquette and presentation
  • Strong sense of luxury service, aesthetics, and proactive approach
  • Result and action-oriented with a strong entrepreneurial mind-set
  • Strong interpersonal skills
  • Business acumen
  • Good analytical and organizational skills
  • Excellent communicator, able to develop a network
  • Fluent in local language and English and ideally one more relevant tourist language

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