Jeanne Lanvin
Store Supervisor
Permanent
London, UK
World-renowned fashion house for their luxury Ready-To-Wear continues the development by offering a global brand universe from Ready-to-Wear to Accessories. They are looking for a Store Supervisor who will be integrated into their Retail team and report to the Boutique Director. If you want to be part of their new Artistic Direction, the new history of the brand and you like challenges, this is the best time to join them
Level
Manager
Skills
Crm (Advanced)
KPI Reports (Advanced)
Luxury (Advanced)
Retail (Advanced)
Languages
English (Fluent)
Job Responsibilities include:
Team Management & People Development
Under the supervision of the Boutique Manager, designs the optimum organization:
- Drives performance, motivates and reinforces engagement
- Ensures the day-to-day management, training, coaching, and animation of a part of the sales staff
Boutique Operations
- Ensures the implementation and respect of all group, Maison, and boutique policies, procedures, and guidelines
- Ensure the implementation and respect of Visual Merchandising guidelines
- Ensures that the section of the boutique and its counters are in a perfect condition
- Is responsible for the availability, knowledge, and use of client and sales tools
- Assists the Boutique Management with boutique reports
- Participates in inventories and ensures full brand compliance
Boutique performance management
- Assists the Boutique Management with the definition, implementation, and monitoring of action plans to achieve Maison, boutique, and category sales targets
Sales Achievements & Client Portfolio Development
- Ensures a unique and exceptional client experience before, during, and after a sale
- Masters perfectly the steps of a sale (welcome, discover and understand, convince, close and develop)
- Adapts according to the clients’ needs and motivations
- Deals with ease during negotiations and with objections
Meets individual and boutique targets, both quantitative and qualitative
- Cultivates a strong client relationship to develop client loyalty and his/her client portfolio
- Participates in client events and acts as an Ambassador of the Maison
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- Experience in a luxury environment in a sales and/or management role
- Very good general education, sense for etiquette and presentation
- Strong sense of luxury service, aesthetics, and proactive approach
- Result and action-oriented with a strong entrepreneurial mind-set
- Strong interpersonal skills
- Business acumen
- Good analytical and organizational skills
- Excellent communicator, able to develop a network
- Fluent in local language and English and ideally one more relevant tourist language
Level
Manager
Skills
Crm (Advanced)
KPI Reports (Advanced)
Luxury (Advanced)
Retail (Advanced)
Languages
English (Fluent)
World-renowned fashion house for their luxury Ready-To-Wear continues the development by offering a global brand universe from Ready-to-Wear to Accessories. They are looking for a Store Supervisor who will be integrated into their Retail team and report to the Boutique Director. If you want to be part of their new Artistic Direction, the new history of the brand and you like challenges, this is the best time to join them
Job Responsibilities include:
Team Management & People Development
Under the supervision of the Boutique Manager, designs the optimum organization:
- Drives performance, motivates and reinforces engagement
- Ensures the day-to-day management, training, coaching, and animation of a part of the sales staff
Boutique Operations
- Ensures the implementation and respect of all group, Maison, and boutique policies, procedures, and guidelines
- Ensure the implementation and respect of Visual Merchandising guidelines
- Ensures that the section of the boutique and its counters are in a perfect condition
- Is responsible for the availability, knowledge, and use of client and sales tools
- Assists the Boutique Management with boutique reports
- Participates in inventories and ensures full brand compliance
Boutique performance management
- Assists the Boutique Management with the definition, implementation, and monitoring of action plans to achieve Maison, boutique, and category sales targets
Sales Achievements & Client Portfolio Development
- Ensures a unique and exceptional client experience before, during, and after a sale
- Masters perfectly the steps of a sale (welcome, discover and understand, convince, close and develop)
- Adapts according to the clients’ needs and motivations
- Deals with ease during negotiations and with objections
Meets individual and boutique targets, both quantitative and qualitative
- Cultivates a strong client relationship to develop client loyalty and his/her client portfolio
- Participates in client events and acts as an Ambassador of the Maison
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- Experience in a luxury environment in a sales and/or management role
- Very good general education, sense for etiquette and presentation
- Strong sense of luxury service, aesthetics, and proactive approach
- Result and action-oriented with a strong entrepreneurial mind-set
- Strong interpersonal skills
- Business acumen
- Good analytical and organizational skills
- Excellent communicator, able to develop a network
- Fluent in local language and English and ideally one more relevant tourist language
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