Job Responsibilities include:

 Team Management & People Development

Under the supervision of the Boutique Manager, designs the optimum organization:

• Drives performance, motivates and reinforces engagement
• Ensures the day-to-day management, training, coaching, and animation of a part of the sales staff

Boutique Operations

• Ensures the implementation and respect of all group, Maison, and boutique policies, procedures, and guidelines
• Ensure the implementation and respect of Visual Merchandising guidelines
• Ensures that the section of the boutique and its counters are in a perfect condition
• Is responsible for the availability, knowledge, and use of client and sales tools
• Assists the Boutique Management with boutique reports
• Participates in inventories and ensures full brand compliance

Boutique performance management

• Assists the Boutique Management with the definition, implementation, and monitoring of action plans to achieve Maison, boutique, and category sales targets

Sales Achievements & Client Portfolio Development

• Ensures a unique and exceptional client experience before, during, and after a sale
• Masters perfectly the steps of a sale (welcome, discover and understand, convince, close and develop)
• Adapts according to the clients’ needs and motivations
• Deals with ease during negotiations and with objections

Meets individual and boutique targets, both quantitative and qualitative

• Cultivates a strong client relationship to develop client loyalty and his/her client portfolio
• Participates in client events and acts as an Ambassador of the Maison

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Experience in a luxury environment in a sales and/or management role
• Very good general education, sense for etiquette and presentation
• Strong sense of luxury service, aesthetics, and proactive approach
• Result and action-oriented with a strong entrepreneurial mind-set
• Strong interpersonal skills
• Business acumen
• Good analytical and organizational skills
• Excellent communicator, able to develop a network
• Fluent in local language and English and ideally one more relevant tourist language