Responsibilities

• As a Supervisor at Skims, you will lead and manage a team of sales associates to achieve daily, weekly, and monthly sales targets.
• You shall ensure that your team provides excellent customer service to all customers and maintains high store standards.
• We expect you to train and develop your team on product knowledge, selling techniques, and brand values.
• You shall handle customer complaints and feedback in a timely and professional manner, ensuring customer satisfaction.
• We expect you to maintain inventory levels and oversee stock management processes, including receiving, shipping, and replenishing products.

Requirements

• You must have excellent communication skills to lead and motivate a team of employees.
• We require you to have previous experience in supervising staff in a retail or customer service environment.
• You should possess strong problem-solving abilities and be able to make decisions quickly and efficiently.
• We expect you to be highly organized and capable of multitasking in a fast-paced environment.
• You must have the ability to train new hires and provide ongoing coaching and feedback to existing employees.
• As a leader at Skims, we value inclusivity and diversity and require you to promote these values through your actions and behavior.