We are looking for a dedicated Sales Advisor to join the in store team. The ideal candidate will possess excellent communication skills, a strong understanding of fashion trends, and the ability to build lasting customer relationships.

Responsibilities

• You will engage with customers to understand their needs and provide tailored product recommendations.
• We expect you to maintain up-to-date knowledge of our products and services, especially in leathergoods, to effectively communicate features and benefits.
• You shall manage customer queries through various communication channels, ensuring prompt and professional responses in both French and English.
• We expect you to assist in the development and execution of sales strategies to meet and exceed individual and team targets.
• You shall process transactions accurately while adhering to company policies and procedures.
• You will gather customer feedback to inform future improvements in products and services.

Requirements

• You excel in building and maintaining strong relationships with clients, understanding their needs, and tailoring solutions accordingly.
• Demonstrating a proactive approach, you initiate contact with potential customers and present our products confidently.
• Prior experience in the leathergoods industry is desired, enhancing your capability to connect with clients' preferences.
• You have a knack for identifying opportunities to upsell or cross-sell additional products that meet client requirements.
• Fluent French and English are required to cater to our diverse clientele.
• You thrive in setting and achieving personal sales targets, contributing positively to team objectives.
• Your capability to understand product specifications thoroughly allows you to provide accurate information and recommendations to clients.