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Luxury Brand

Fine Jewellery Ambassador

Full-time

London, UK

Based in the London Flagship Jewellery Boutique and reporting to the Deputy Manager. The High Jewellery Executive will be capable of developing the boutique’s performance to the highest levels of expectations (turnover, high jewellery results, Image & client servicing) through driving sales of high value product above £30k exclusive of tax.

Level

Manager

 WHAT YOU’LL DO

Take responsibility for the Fine Jewellery business development as an expert both in High Jewellery and in VIP client management:

· Act as a mentor and point of reference for the wider sales team

· Grow sales for products valued above £30K exclusive of tax

· Prospecting and sourcing new clients 

· Develop and grow the Local client market

· Reactivating sleeping top level clients

· Develop existing Medium Ticket Price clients with potential of higher spend (£10-50k exclusive of tax).

· Attending VIP events to cultivate and acquire new clients 

· Developing an annual volume of sales worth minimum of £2-4 million.

· Build a strong collaboration with the Fashion/Couture Department.

· Convert top Fashion VIPs into HJ customers.

· Develop the ‘Special Request’ business.

· Convey the brand’s values to act as an Ambassador of the Brand

· Understand and embody the House's Style & Allure

YOU ARE ENERGISED BY

1. Entrepreneurship

· The High Jewellery Executive is expected to show entrepreneurship in order to achieve an annual target of £2-4million, with the agreement and support of the Boutique Management.

· Taking initiatives and combining a strategic and spontaneous approach will be key for building a strong and personalised client relationship. 

· Mapping out, networking and reviving dormant accounts are the core of the business development.

· Propose an action plan to attract identified VIPs to visit the Brand's London Jewellery Flagship.

· Offering an ultimate customer ‘concierge’ service at all times, as well as nurturing the relationships with the clientele are critical to delivery.

2. Mobility and flexibility

· Aiming to reach out to an international clientele, the High Jewellery Executive will be expected to show flexibility and ability to travel. The successful candidate will meet and entertain the clientele in a sophisticated manner reflective of the brand's image.

· Travelling to France for training sessions and related Fine Jewellery events will also be required.

3. Autonomy

· The High Jewellery Executive is based in the Brand's London Jewellery Boutique and reports to the Store Director. In addition to the autonomy afforded to the role, the successful candidate is expected to act as a role model for the team, and support team members with high value sales where required.

4. Integrity and professionalism

· Integrity and professionalism are core values at the Brand's Fine Jewellery. The High Jewellery Executive is expected to remain professional, presentable and well-groomed at all times.

Who you are

· International experience and open minded/relates to various cultures

· Established network (mainly local) and trusted advisor of high net worth individuals (VIPs, royal families, etc), with a proven track record of International and Local client treatment 

· A contributor to both local and global communities with a habit of attending events to acquire clients in an emotionally intelligent and sophisticated manner

· Very strong and thoughtful personal relations skills with clients as well as team members

· Proven sales background in high luxury; real estate, fine art, fine jewellery, auction houses, top tier luxury fashion, exclusive clubs, hospitality with significant alignment with the Brand's values.

· Curiosity for culture, the arts and attending social events.

· Demonstrated track record of acting as a point of reference and coach for a sales team

· Understand and evolve within the current contact to develop and promote remote presentations


Salary: Competitive

Although comprehensive, the job description is not exhaustive and additional duties may be added according to the needs of the business and as requested by the W &FJ Retail Manager.      

Level

Manager

Based in the London Flagship Jewellery Boutique and reporting to the Deputy Manager. The High Jewellery Executive will be capable of developing the boutique’s performance to the highest levels of expectations (turnover, high jewellery results, Image & client servicing) through driving sales of high value product above £30k exclusive of tax.

 WHAT YOU’LL DO

Take responsibility for the Fine Jewellery business development as an expert both in High Jewellery and in VIP client management:

· Act as a mentor and point of reference for the wider sales team

· Grow sales for products valued above £30K exclusive of tax

· Prospecting and sourcing new clients 

· Develop and grow the Local client market

· Reactivating sleeping top level clients

· Develop existing Medium Ticket Price clients with potential of higher spend (£10-50k exclusive of tax).

· Attending VIP events to cultivate and acquire new clients 

· Developing an annual volume of sales worth minimum of £2-4 million.

· Build a strong collaboration with the Fashion/Couture Department.

· Convert top Fashion VIPs into HJ customers.

· Develop the ‘Special Request’ business.

· Convey the brand’s values to act as an Ambassador of the Brand

· Understand and embody the House's Style & Allure

YOU ARE ENERGISED BY

1. Entrepreneurship

· The High Jewellery Executive is expected to show entrepreneurship in order to achieve an annual target of £2-4million, with the agreement and support of the Boutique Management.

· Taking initiatives and combining a strategic and spontaneous approach will be key for building a strong and personalised client relationship. 

· Mapping out, networking and reviving dormant accounts are the core of the business development.

· Propose an action plan to attract identified VIPs to visit the Brand's London Jewellery Flagship.

· Offering an ultimate customer ‘concierge’ service at all times, as well as nurturing the relationships with the clientele are critical to delivery.

2. Mobility and flexibility

· Aiming to reach out to an international clientele, the High Jewellery Executive will be expected to show flexibility and ability to travel. The successful candidate will meet and entertain the clientele in a sophisticated manner reflective of the brand's image.

· Travelling to France for training sessions and related Fine Jewellery events will also be required.

3. Autonomy

· The High Jewellery Executive is based in the Brand's London Jewellery Boutique and reports to the Store Director. In addition to the autonomy afforded to the role, the successful candidate is expected to act as a role model for the team, and support team members with high value sales where required.

4. Integrity and professionalism

· Integrity and professionalism are core values at the Brand's Fine Jewellery. The High Jewellery Executive is expected to remain professional, presentable and well-groomed at all times.

Who you are

· International experience and open minded/relates to various cultures

· Established network (mainly local) and trusted advisor of high net worth individuals (VIPs, royal families, etc), with a proven track record of International and Local client treatment 

· A contributor to both local and global communities with a habit of attending events to acquire clients in an emotionally intelligent and sophisticated manner

· Very strong and thoughtful personal relations skills with clients as well as team members

· Proven sales background in high luxury; real estate, fine art, fine jewellery, auction houses, top tier luxury fashion, exclusive clubs, hospitality with significant alignment with the Brand's values.

· Curiosity for culture, the arts and attending social events.

· Demonstrated track record of acting as a point of reference and coach for a sales team

· Understand and evolve within the current contact to develop and promote remote presentations


Salary: Competitive

Although comprehensive, the job description is not exhaustive and additional duties may be added according to the needs of the business and as requested by the W &FJ Retail Manager.      

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