About Acne Studios

Acne Studios is a progressive luxury fashion house based in Stockholm, known for its multidisciplinary approach that merges photography, art, architecture, and contemporary culture. Established by Creative Director Jonny Johansson, the brand is renowned for its ready-to-wear creations, magazines, furniture, books, and exhibitions. The headquarters, located in a meticulously restored brutalist building, reflect the brand's unique identity and global vision.

With a presence in over 60 stores worldwide, including flagship locations in major cities like Stockholm, Paris, Milan, and New York, Acne Studios continues to experience significant growth. The brand operates through its own distribution channels and wholesale partners, maintaining stores that uniquely reflect Acne Studios' design ethos.

Position Overview

We are looking for a full-time Client Advisor on a fixed-term contract for our Galeries Lafayette location in Paris. As a Client Advisor, you will collaborate with your team to build and maintain loyal customer relationships, drive sales, and achieve positive business outcomes, with a strong focus on customer service and attentiveness.

Culture of Collaboration

• Be a part of a diverse team with varied roles and backgrounds.
• Enjoy a supportive, inclusive, and trusted work environment that fosters thriving and job satisfaction.

Key Responsibilities

• Manage and execute omni-channel services.
• Welcome and guide customers through a smooth customer cycle, providing a top-tier client experience.
• Achieve sales, conversion, and clienteling targets.
• Uphold administrative procedures and manage inventory efficiently.

Applicant Profile

Personal Qualities

• Strong interpersonal and communication skills for exceptional service and relationship-building.
• Ability to identify customer needs, cross-sell products, and achieve sales targets.
• Responsiveness and professionalism in resolving customer concerns.

Experience & Knowledge

• Experience in retail or hospitality customer-facing roles.
• Proven ability in driving sales and delivering exceptional customer service.
• Knowledge in customer relationship management (CRM) and clienteling.
• Fluency in English and Mandarin or Korean plus work proficient French

Commitment to Diversity

• Embrace diversity in people, ideas, and expressions.
• Recognize and cultivate potential in each individual.
• Background checks may be conducted for this position.

If you are curious, dynamic, and eager to learn and grow with Acne Studios, we would love to welcome you to our team!