Assistant Store Manager - Maje- UK/London
Sales:
- Boost turnover: identify and address customer needs, advise customers on appropriate product ranges and collections.
- Handle transactions and develop customer loyalty by leading by example and encouraging store assistants.
- Follow up the sales indicators of the POS and perform daily business launches with the Manager
- Convey and guarantee the high-end image of the brand at the point of sale
Leadership:
- Pass on knowledge and know-how to the team and work alongside the Manager
- Motivate teams and drive excellence within the store
- Practical skills and leadership skills: apply and ensure compliance with internal procedures and defined action plans
- Monitor the activities of employees to ensure best performances
- Delegate activities in an appropriate manner and follow up and monitor completion
Stock management:
- Receive and check receipt of deliveries
- Store and supervise storage of products on the shop floor or in the stockroom
- Scan items and check scanning and general compliance with the security instructions
- Monitor and have staff monitor the merchandise
- Perform cyclic stock-takes to minimise loss
HR and staff management:
- Assist with recruitment
- Collect and forward the information on staff to ensure smooth onboarding
- Ensure compliance with labour law at the point of sale - follow-up of contracts and amendments, working hours and safety
- Draw up team rotas and manage working hours
- Identify and manage internal conflicts with the help of the Area Manager
Administrative organisation:
- Check the cash registers and the safe
- Handle the bank deposits safely
- Assign keys and ensure point-of-sale security measures with experience in store closing
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