Be a pivotal part of an exciting journey to usher a renowned heritage Parisian brand into the modern luxury landscape. Join us as we gear up for the launch of a luxury pop-up store at the end of June, building momentum towards the grand reveal of our global flagship location three months later. This opportunity extends beyond a conventional Assistant Store Manager role—it is a chance to be at the forefront of opening a store that seeks to revolutionize luxury retail. Focused on delivering an unparalleled luxury experience, we are in search of an Assistant Store Manager with a knack for clienteling, forging deep customer relationships, and propelling our brand to new heights of success in a competitive arena.
Key Responsibilities:
- Support the creation and implementation of visionary strategies that enhance customer satisfaction, boost store sales, and align with our brand's mission and high-end ethos.
- Assist in leading team recruitment and development for both the pop-up and the flagship store, aiming to assemble a team that reflects our brand values and excels in customer service.
- Help maintain exemplary standards in store presentation, inventory control, and overall operational efficiency, ensuring a flawless luxury shopping experience.
- Contribute to cultivating lasting client relationships and engage with the local community to boost brand visibility and loyalty.
- Utilize sales data and market insights to identify growth opportunities and areas for improvement, striving to consistently exceed sales targets and expectations.
- Keep the global headquarters informed with regular reports on store performance and insights.
Requirements:
- Proven track record in supporting luxury store openings, with a strong focus on luxury retail environments.
- Demonstrated success in motivating, leading, and developing high-achieving teams within the luxury retail sector.
- Deep understanding of inventory management, visual merchandising, and the establishment of luxury customer service excellence.
- Outstanding communication skills, capable of building meaningful relationships with team members, stakeholders, and luxury clients.
- Competent in executing effective strategies for sales growth, customer satisfaction, and store profitability in line with our brand's luxurious essence.
- Adept at managing challenging situations with diplomacy, including customer service issues and team conflict resolution.
- Committed to fostering a diverse and inclusive workplace environment.
- Dynamic and passionate, with a strong sense of initiative and problem-solving skills.