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PUCCI

Sales Associate

Permanent

Paris, France

Level

Coordinator / Executive

Skills

Communication (Intermediate)

Luxury Goods (Intermediate)

Retail Sales (Intermediate)

Clienteling (Intermediate)

Languages

French (Fluent)

English (Fluent)

Working closely with Store Manager and Assistant Store Manager in our Boutique in Paris, the Ideal candidate will give individual contribution to the Team to reach the selling objectives, develop an excellent Customer Experience and promote the brand Emilio Pucci.


Main activities and responsibilities :

Sales and customer service

• Manage to achieve sales goals set by the Store Manager.

• Contribute to a "top level" customer service, in all aspects, in order to meet effectively any request of clientele.

• Collect, Gather and analyse CRM data in order to leverage the client database

•Develop retail excellence behaviours such as personal relationships with customers, individual follow up of the clientele, after-sales quality issues, selling ceremony

Visual Merchandising and Image

• Contribute to display set-up for interiors, following and executing meeting guidelines communicated by the Maison.

• Respect carefully the behaviours expected in the Store in terms of dress code, standing, customer approach, selling ceremony

Promotion and product knowledge

• Support the promotion campaigns in the store (special events, Press presentations, …) to develop the brand, the store and the collections on a local level

• Maintain an excellent knowledge of the products and collections by taking part to special trainings organised by the store management and the Buying department

• Develop a very good knowledge of the Luxury market and competitors

Organization and stock

• Contribute to controlling and managing the stock, respecting the guidelines of the Maison.

• Perform all requested tasks related to daily Store operations together with the store manager


Profile :

  • 1-3 years selling experience in Luxury/fashion industry
  • Selling experience in RTW and accessories
  • Excellent selling and communication skills
  • Permanent care to details and result-oriented
  • Positive attitude and reliable behaviour
  • Computer skills and retail management system knowledge
  • Fluent English, French

Level

Coordinator / Executive

Skills

Communication (Intermediate)

Luxury Goods (Intermediate)

Retail Sales (Intermediate)

Clienteling (Intermediate)

Languages

French (Fluent)

English (Fluent)

Working closely with Store Manager and Assistant Store Manager in our Boutique in Paris, the Ideal candidate will give individual contribution to the Team to reach the selling objectives, develop an excellent Customer Experience and promote the brand Emilio Pucci.


Main activities and responsibilities :

Sales and customer service

• Manage to achieve sales goals set by the Store Manager.

• Contribute to a "top level" customer service, in all aspects, in order to meet effectively any request of clientele.

• Collect, Gather and analyse CRM data in order to leverage the client database

•Develop retail excellence behaviours such as personal relationships with customers, individual follow up of the clientele, after-sales quality issues, selling ceremony

Visual Merchandising and Image

• Contribute to display set-up for interiors, following and executing meeting guidelines communicated by the Maison.

• Respect carefully the behaviours expected in the Store in terms of dress code, standing, customer approach, selling ceremony

Promotion and product knowledge

• Support the promotion campaigns in the store (special events, Press presentations, …) to develop the brand, the store and the collections on a local level

• Maintain an excellent knowledge of the products and collections by taking part to special trainings organised by the store management and the Buying department

• Develop a very good knowledge of the Luxury market and competitors

Organization and stock

• Contribute to controlling and managing the stock, respecting the guidelines of the Maison.

• Perform all requested tasks related to daily Store operations together with the store manager


Profile :

  • 1-3 years selling experience in Luxury/fashion industry
  • Selling experience in RTW and accessories
  • Excellent selling and communication skills
  • Permanent care to details and result-oriented
  • Positive attitude and reliable behaviour
  • Computer skills and retail management system knowledge
  • Fluent English, French

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