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Another Community

Head of Operations

Permanent

London, UK, Porto, Portugal

Level

Senior Manager

Skills

Business Operations (Advanced)

Company Operations (Advanced)

Fulfillment Management (Advanced)

General Operations (Advanced)

Global Operations (Advanced)

Logistical Coordination (Advanced)

Managing Global Operations (Advanced)

Operations Administration (Advanced)

Operations Directors (Advanced)

Supply Chain Operations (Advanced)

Languages

English (Fluent)

Head of Operations


Another Community is on the lookout for a motivated and strategic Head of Operations to steer our end-to-end operations. You will lead a diverse portfolio of luxury Direct-to-Customer (D2C) brands and be responsible for smooth production processes, global sourcing, and fostering partnerships. Expansion of our wholesale and e-commerce operations will also fall under your jurisdiction. If you're an expert in leadership with experience fostering thriving operations and guiding high-performing teams, you could be the perfect fit for us.

Key Responsibilities:

Seamless Operations and Services

  • Establish and maintain operational processes that support our brand's production teams.
  • Collaborate with cross-functional teams (design, merchandising, sales, marketing), aligning operational activities with overall business goals.
  • Identify and resolve operational inefficiencies, ensuring smooth workflows and enhancing overall efficiency.

Wholesale and E-commerce Operations

  • Oversee the operational aspects of our wholesale operations in major regions, including the USA, APAC, and Europe.
  • Collaborate with brand teams to ensure smooth order processing, inventory management, and timely delivery to wholesale partners.
  • Manage e-commerce operations, including order fulfillment, inventory replenishment, and customer service.

Fulfillment Operations and Expansion

  • Lead the optimization and expansion of our fulfillment capabilities to support growth and reach in new geographies.
  • Establish partnerships with third-party platforms like Farfetch, Zalando, Amazon, and Tmall.
  • Develop and execute a strategic roadmap for scaling fulfillment operations, leveraging technology and process improvements.

Global Production and Sourcing Management

  • Develop strategies for global production including fabric sourcing, partner selection, and managing manufacturing facilities in Europe and Asia.
  • Oversee production processes to meet quality standards, delivery timelines, and cost objectives.
  • Continuously optimize production operations to achieve operational excellence and maximize productivity across all brands.

Team Leadership and Development

  • Build and lead a high-performing operations team, fostering a culture of collaboration and continuous improvement.
  • Set clear goals, conduct performance evaluations, and identify opportunities for skill development.
  • Foster a positive work environment that encourages innovation, accountability, and ownership amongst team members.

Qualifications and Skills

  • Bachelor's degree in Operations Management, Supply Chain Management, or a similar field. A Master's degree is a plus.
  • Proven experience in a senior operations role within the fashion industry.
  • Comprehensive knowledge of global production processes, sourcing strategies, and supplier management.
  • In-depth understanding of wholesale and e-commerce operations.
  • Experience with scaling and optimizing fulfillment operations, including working with third-party platforms.
  • Excellent leadership skills and experience managing high-performing teams.
  • Strategic mindset with the ability to develop operational strategies aligned with business goals.
  • Exceptional problem-solving skills.
  • Strong communication and interpersonal skills.
  • Results-oriented with a focus on achieving operational excellence and continuous improvement.

If you're a dynamic leader with a passion for fashion and operational excellence, we'd love to have you guide our operations. Join our fashion platform and drive the growth and success of our operations.

Level

Senior Manager

Skills

Business Operations (Advanced)

Company Operations (Advanced)

Fulfillment Management (Advanced)

General Operations (Advanced)

Global Operations (Advanced)

Logistical Coordination (Advanced)

Managing Global Operations (Advanced)

Operations Administration (Advanced)

Operations Directors (Advanced)

Supply Chain Operations (Advanced)

Languages

English (Fluent)

Head of Operations


Another Community is on the lookout for a motivated and strategic Head of Operations to steer our end-to-end operations. You will lead a diverse portfolio of luxury Direct-to-Customer (D2C) brands and be responsible for smooth production processes, global sourcing, and fostering partnerships. Expansion of our wholesale and e-commerce operations will also fall under your jurisdiction. If you're an expert in leadership with experience fostering thriving operations and guiding high-performing teams, you could be the perfect fit for us.

Key Responsibilities:

Seamless Operations and Services

  • Establish and maintain operational processes that support our brand's production teams.
  • Collaborate with cross-functional teams (design, merchandising, sales, marketing), aligning operational activities with overall business goals.
  • Identify and resolve operational inefficiencies, ensuring smooth workflows and enhancing overall efficiency.

Wholesale and E-commerce Operations

  • Oversee the operational aspects of our wholesale operations in major regions, including the USA, APAC, and Europe.
  • Collaborate with brand teams to ensure smooth order processing, inventory management, and timely delivery to wholesale partners.
  • Manage e-commerce operations, including order fulfillment, inventory replenishment, and customer service.

Fulfillment Operations and Expansion

  • Lead the optimization and expansion of our fulfillment capabilities to support growth and reach in new geographies.
  • Establish partnerships with third-party platforms like Farfetch, Zalando, Amazon, and Tmall.
  • Develop and execute a strategic roadmap for scaling fulfillment operations, leveraging technology and process improvements.

Global Production and Sourcing Management

  • Develop strategies for global production including fabric sourcing, partner selection, and managing manufacturing facilities in Europe and Asia.
  • Oversee production processes to meet quality standards, delivery timelines, and cost objectives.
  • Continuously optimize production operations to achieve operational excellence and maximize productivity across all brands.

Team Leadership and Development

  • Build and lead a high-performing operations team, fostering a culture of collaboration and continuous improvement.
  • Set clear goals, conduct performance evaluations, and identify opportunities for skill development.
  • Foster a positive work environment that encourages innovation, accountability, and ownership amongst team members.

Qualifications and Skills

  • Bachelor's degree in Operations Management, Supply Chain Management, or a similar field. A Master's degree is a plus.
  • Proven experience in a senior operations role within the fashion industry.
  • Comprehensive knowledge of global production processes, sourcing strategies, and supplier management.
  • In-depth understanding of wholesale and e-commerce operations.
  • Experience with scaling and optimizing fulfillment operations, including working with third-party platforms.
  • Excellent leadership skills and experience managing high-performing teams.
  • Strategic mindset with the ability to develop operational strategies aligned with business goals.
  • Exceptional problem-solving skills.
  • Strong communication and interpersonal skills.
  • Results-oriented with a focus on achieving operational excellence and continuous improvement.

If you're a dynamic leader with a passion for fashion and operational excellence, we'd love to have you guide our operations. Join our fashion platform and drive the growth and success of our operations.

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