Position Western Europe Retail Operation Manager
Supérieur hiérarchique: Western Europe Regional Director
Key Responsibilities of the position
Manage and drive retail activities on a Daily basis
- Manage and oversee the daily store operation such as sales, expense control, inventory management, security and safety
- Ensure Highest Level of customer service and Store Experience
- Proactive problem solving to daily store related issues raised by managers / staff
- Responsible for cost control and effectiveness in operation by monitoring all system activities
- Quantitative and qualitative analysis and reporting of sales results
• Inventory Management and back office optimization
- Managing inventory activities at the country/ store level and managing in stock movements
procedure
- Piloting on inventory schedule and monitoring inventory results
- Monitoring and overseing stock capacities of the stores
- Adjusting accordingly in relation with business partners
Ensuring the perfect implementation of Global Retail guidelines related to sales support and to
the back of House
- Leading and coordinating with the departements involved in the openings, relocation, and refurbishment
- Defining operations needs (stock, uniformes, payment tools etc..)
- Managing after sales activities and follow up