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Luxury Parisian Fashion House

Senior Client Advisor

Permanent

London, UK

Level

Coordinator / Executive

Skills

Client Advisor (Advanced)

Client Liaison (Advanced)

Customer Liaison (Intermediate)

Expert Advisor (Advanced)

Senior Sales (Advanced)

Languages

English (Native)

Join Schiaparelli in our first UK store at Harrods, London, where we seek a client-oriented and experienced Fashion Luxury Sales Specialist to be a true brand ambassador. This role is vital in upholding our Maison's rich heritage through service excellence, follow-up, and building long-lasting connections with clients. If you have a genuine passion for art, fashion, and styling, we invite you to become part of our journey.

Responsibilities:

Ensuring every aspect of the client journey reflects the Maison's rich heritage, from initial engagement to follow-up and sustained client relationships.

Delivering exceptional service, building lasting bonds and creating memorable experiences for every Schiaparelli client.

  • Achieving personal and team sales targets, utilising data insights and personal networking to spot sales opportunities and drive traffic during slower periods.
  • Actively recruiting new clients and nurturing existing relationships with A* class service.
  • Deepening knowledge of brand heritage to engage clients effectively, sharing our legacy and vision.
  • Maintaining a professional and impeccable presence, adhering to product presentation and etiquette standards.
  • Introducing clients to new collections, events, and opportunities, and independently developing your client network.
  • Confidently offering cross-category products, handling objections, and finding solutions.

Additional Responsibilities:

  • Managing and growing a loyal client book, ensuring consistent sales and personalized service.
  • Leading consignment sales and displaying expertise across all product categories.
  • Representing the brand at events to enhance brand visibility and engagement.
  • Serving as a role model for the team, mentoring new members, and contributing to their development.
  • Involvement in operational and commercial duties such as visual merchandising, maintaining store standards, and managing deliveries and inventories.

Requirements:

  • Experience in high-end luxury retail (goods or services).
  • Proven track record in building and maintaining strong client relationships.
  • Demonstrated individual performance excellence, with an understanding of areas for personal growth.
  • Advanced knowledge in RTW styling and wardrobe expertise.
  • Ability to work flexible hours, including weekends and holidays.
  • Proven effectiveness in a team environment, contributing ideas and supporting colleagues.

Level

Coordinator / Executive

Skills

Client Advisor (Advanced)

Client Liaison (Advanced)

Customer Liaison (Intermediate)

Expert Advisor (Advanced)

Senior Sales (Advanced)

Languages

English (Native)

Join Schiaparelli in our first UK store at Harrods, London, where we seek a client-oriented and experienced Fashion Luxury Sales Specialist to be a true brand ambassador. This role is vital in upholding our Maison's rich heritage through service excellence, follow-up, and building long-lasting connections with clients. If you have a genuine passion for art, fashion, and styling, we invite you to become part of our journey.

Responsibilities:

Ensuring every aspect of the client journey reflects the Maison's rich heritage, from initial engagement to follow-up and sustained client relationships.

Delivering exceptional service, building lasting bonds and creating memorable experiences for every Schiaparelli client.

  • Achieving personal and team sales targets, utilising data insights and personal networking to spot sales opportunities and drive traffic during slower periods.
  • Actively recruiting new clients and nurturing existing relationships with A* class service.
  • Deepening knowledge of brand heritage to engage clients effectively, sharing our legacy and vision.
  • Maintaining a professional and impeccable presence, adhering to product presentation and etiquette standards.
  • Introducing clients to new collections, events, and opportunities, and independently developing your client network.
  • Confidently offering cross-category products, handling objections, and finding solutions.

Additional Responsibilities:

  • Managing and growing a loyal client book, ensuring consistent sales and personalized service.
  • Leading consignment sales and displaying expertise across all product categories.
  • Representing the brand at events to enhance brand visibility and engagement.
  • Serving as a role model for the team, mentoring new members, and contributing to their development.
  • Involvement in operational and commercial duties such as visual merchandising, maintaining store standards, and managing deliveries and inventories.

Requirements:

  • Experience in high-end luxury retail (goods or services).
  • Proven track record in building and maintaining strong client relationships.
  • Demonstrated individual performance excellence, with an understanding of areas for personal growth.
  • Advanced knowledge in RTW styling and wardrobe expertise.
  • Ability to work flexible hours, including weekends and holidays.
  • Proven effectiveness in a team environment, contributing ideas and supporting colleagues.

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