​In Jessica McCormack our focus is to foster product and client expertise. We recognize sales associates with in-depth product knowledge cross categories, with the ability to engage and retain locals. These people know the collections in terms of technical and stylistic aspects, they are curious and they keep regularly updated to effectively present the collections and inspire customers. They are able to collect clients’ data, in order to build a relationship with them and to increase their engagement rate, they always maintain a good percentage of top and super top clients in their portfolio.

How you will contribute:

• Meet and exceed monthly sales goals and KPI’s thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand initiatives

• Effectively utilize the Jessica McCormack Client Journey and other selling techniques (cross-selling, multiple selling, upselling, etc.) to maximize each transaction, improve KPI’s and close sales

• Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records

• Maintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and management

• Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the Company

• Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested

• Comply with all company policies and procedures

• Maintain an environment where all associates are treated fairly and with dignity and respect

Who you are:

• 2-3 years of previous retail sales experience in luxury environment

• Ability to consistently achieve and exceed sales goals and KPI’s

• Builds and maintains a loyal client following

• Has a genuine interest and follows industry trends/news

• Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented

• Possesses strong verbal and written communication 

• Maintains a polished and well-groomed appearance at all times

• Luxury retail sales experience preferred

• Ability to be mobile on the sales floor for extended periods of time

• Available to work minimum of 3 Saturdays per month and two Sundays per month, annual inventory and entire holiday season

• Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis