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Richemont

Sales Associate - Buccellati (Luxury Homeware)

Permanent

London, UK

Level

Coordinator / Executive

Skills

Experienced Sales Professional (Advanced)

Retail Sales (Advanced)

Sales Consulting (Advanced)

Languages

English (Native)

Buccellati is an Italian jewellery, high-jewellery and silversmithing Maison founded in 1919, admired in the world for its craftmanship and the uniqueness of its creations. Today, the Buccellati jewels stand out for their design and for the techniques used to create them, such as the hand-engraving technique, dating back to the goldsmithing traditions of the Italian “bottega” of the Renaissance times.

The Maison’s unrelenting desire to create objects of rare beauty has made Buccellati renowned in the world for a style that is distinct, inimitable and imbued with sophisticated Milanese heritage, at once glamourous and contemporary.

The Maison has been part of the global luxury group Richemont since September 2019 and the Buccellati family is still present in the Company to perpetuate its style and unparalleled craftsmanship tradition.

HOW WILL YOU MAKE AN IMPACT?

As a front-line representative of our high jewellery Maison, you will be responsible for maximizing the sales of all our unique and beautiful pieces. You will also be accountable for ensuring each client receives an exceptional experience in line with our Buccellati values.

Key responsibilities:

  • Achieve sales objectives and targets
  • Develop a close network of loyal clientele
  • Attend social functions within the community to generate new clientele; invite current and prospective clients to in-store events
  • Set up window displays and in-store displays each morning; assure displays are broken down each evening and products are stored in the safe nightly
  • Provide excellent customer service. Follow up on after sales service/ follow repair process from start to finish
  • Implement policies and procedures established by the company, i.e. security policy, consignment, after sales service, valuation request, Human Resources policies, etc.
  • Educate clients on Buccellati quality, standards and product line
  • Maintain the aesthetic quality of the store

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

  • Previous experience in selling fine jewellery or high-end luxury product is preferred
  • Strong understanding of and relevant experience in clienteling
  • Excellent computer skills
  • Resilience and composure, paired with a positive attitude
  • Strong attention to detail with the ability to handle multiple tasks simultaneously
  • Ability to establish and maintain effective relationships with customers and gain their trust and respect

Level

Coordinator / Executive

Skills

Experienced Sales Professional (Advanced)

Retail Sales (Advanced)

Sales Consulting (Advanced)

Languages

English (Native)

Buccellati is an Italian jewellery, high-jewellery and silversmithing Maison founded in 1919, admired in the world for its craftmanship and the uniqueness of its creations. Today, the Buccellati jewels stand out for their design and for the techniques used to create them, such as the hand-engraving technique, dating back to the goldsmithing traditions of the Italian “bottega” of the Renaissance times.

The Maison’s unrelenting desire to create objects of rare beauty has made Buccellati renowned in the world for a style that is distinct, inimitable and imbued with sophisticated Milanese heritage, at once glamourous and contemporary.

The Maison has been part of the global luxury group Richemont since September 2019 and the Buccellati family is still present in the Company to perpetuate its style and unparalleled craftsmanship tradition.

HOW WILL YOU MAKE AN IMPACT?

As a front-line representative of our high jewellery Maison, you will be responsible for maximizing the sales of all our unique and beautiful pieces. You will also be accountable for ensuring each client receives an exceptional experience in line with our Buccellati values.

Key responsibilities:

  • Achieve sales objectives and targets
  • Develop a close network of loyal clientele
  • Attend social functions within the community to generate new clientele; invite current and prospective clients to in-store events
  • Set up window displays and in-store displays each morning; assure displays are broken down each evening and products are stored in the safe nightly
  • Provide excellent customer service. Follow up on after sales service/ follow repair process from start to finish
  • Implement policies and procedures established by the company, i.e. security policy, consignment, after sales service, valuation request, Human Resources policies, etc.
  • Educate clients on Buccellati quality, standards and product line
  • Maintain the aesthetic quality of the store

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

  • Previous experience in selling fine jewellery or high-end luxury product is preferred
  • Strong understanding of and relevant experience in clienteling
  • Excellent computer skills
  • Resilience and composure, paired with a positive attitude
  • Strong attention to detail with the ability to handle multiple tasks simultaneously
  • Ability to establish and maintain effective relationships with customers and gain their trust and respect

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