Store Manager at Pangaia - Dweet


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Store Manager with Pangaia

    • Location

      London, UK

    • Employment type


    • Level

      Senior Manager

  • Expertise
    • Crm
    • Retail Operations
    • Store Management
    • Team Leadership


Our client, a fast-growing and industry leader in sustainable fashion & apparel product design is excited to be recruiting for an experienced Store Manager for their first flagship store in London, reporting directly to the Head of Retail. The ideal person will be responsible for driving brand awareness and an exceptional customer experience and the management and development of their team.

More information

Skills & Experience



Retail Operations


Store Management


Team Leadership




(Work Proficiency)

Job Description

About this role 
You will possess a high level of organization, time management, and commercial capability. You will be responsible to motivate, coach and lead a team of seasoned and new brand ambassadors that will join the team before the store opening. An ability to create the retail experience with core customers will be important, along with creating key relationships with stakeholders in the HQ in London.
a day in the life: 
  • Be part of the first store, communicating and executing the vision, business needs, and strategies for London. 
  • Coordinate all store functions such as inventory management, visual merchandising, and daily reporting while ensuring compliance with company procedures and policies. You will work very closely with the Retail Operations Manager. 
  • Optimize store performance through continuous evaluation of existing processes and implement change where necessary, for example, fostering omnichannel development.
  • Provide robust feedback and input on the store performance to the Head of Retail to ensure growth. 
  • Lead the recruit and train of the Brand Ambassadors to ensure the best customer experience in the store.
  • Oversee all aspects of the Brand Ambassadors' performance development to create an inspiring working environment connected with the brand ethos. 
  • Always demonstrate an authentic, best-in-class approach to customer satisfaction. 
  • Educating customers on Innovation and Sustainability will be an important piece of the role of the Store Manager. 

  • Passion for Sustainability and Materials innovation.
  • At least 3 years professional experience as a Store Manager or Assistant Store Manager in the UK. 
  • Proven track record of driving sales growth and cost control.
  • Inspirational leadership skills, with the ability to attract, retain and motivate teams.
  • Result-oriented, highly analytical and structured, ability to identify connections, adopt different perspectives, and quickly and strategically responds to changing circumstances.
  • Excellent understanding of the retail processes, systems, and tools with proven experience in improving them.
  • Excellent organizational skills and a demonstrated ability to multi-task and manage varying stakeholder requirements.
  • Excellent communication (verbal and written) and interpersonal skills.
  • Proven negotiation and influencing skills with an ability to deal with complex issues; ability to build and maintain strong relationships at all levels.

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