The Invisible Collection
Sales Associate
Permanent
London, UK
The Invisible Collection is looking for an experienced Sales Advisor to join the team. You will be responsible for providing outstanding customer service and promoting the luxury brand in a professional manner.
Level
Entry Level / Assistant
Skills
Communication (Intermediate)
Luxury (Intermediate)
Negotiation (Intermediate)
Sales (Intermediate)
Languages
English (Fluent)
Sales Associate at The Invisible Collection
About The Invisible Collection
The Invisible Collection is an online platform that makes customised furniture designed by the world's best designers available for purchase. It also facilitates customisation to make each piece unique.
Summary
The Invisible Collection is looking for an enthusiastic and motivated Sales Associate to join our team!
We are a customised furniture platform that makes unique designer pieces available for purchase.
As part of our growing sales team, you will be essential in helping us deliver on our mission to make the world’s best designs accessible to everyone.
As Sales Associate, you will identify customer needs and provide solutions through expert product knowledge. You will have excellent communication skills and proactively seek out opportunities to build relationships with customers. You will also collaborate closely with other teams within the company such as marketing, operations, customer service and design.
This role provides plenty of opportunity for growth and professional development. If you want to work in a fast-paced environment where your efforts directly drive impactful results this could be the perfect position for you!
Requirements
- We expect you to provide exceptional customer service by engaging in meaningful conversations with customers and guiding them to the right products,
- You shall build a thorough understanding of The Invisible Collection's product range
- You will be responsible for actively seeking out sales opportunities and upselling on products that meet customer needs,
- You shall maintain accurate records of customer enquiries and orders, as well as tracking stock levels and preparing reports,
- We expect you to contribute creative ideas to improve operations, marketing initiatives, and customer experience,
- You shall regularly monitor market trends and competitor activities to identify new sales opportunities,
- You will work closely with the design team to come up with unique pieces to fit customer requirements,
Profile
- You must have a minimum of 2-3 years of experience in sales and customer service roles
- We require you to be able to work independently with minimal supervision while still ensuring results are met on time
- You will need to possess excellent communication skills and the ability to build strong relationships with customers, both online and offline
- You should be knowledgeable about The Invisible Collection's products and services, as well as our mission and values and have an interest in interiors
- The ideal candidate should have experience in managing multiple tasks simultaneously, prioritising deadlines and meeting challenging goals
- You should be comfortable working with data and generating reports for management review
- We expect the Sales Associate to be organised, proactive and efficient at all times
- You will need to use problem-solving skills to resolve any customer issues swiftly and confidently
- Maintaining a professional attitude with clients is essential for this role
Skills
- Excellent interpersonal communication
- Strong selling and negotiation skills
- Ability to work independently, as well as in a team
- Knowledge of e-commerce platforms
- Excellent organisational and time management skills
- Ability to multitask
- Adaptability and flexibility
- Willingness and ability to learn new technologies
Level
Entry Level / Assistant
Skills
Communication (Intermediate)
Luxury (Intermediate)
Negotiation (Intermediate)
Sales (Intermediate)
Languages
English (Fluent)
The Invisible Collection is looking for an experienced Sales Advisor to join the team. You will be responsible for providing outstanding customer service and promoting the luxury brand in a professional manner.
Sales Associate at The Invisible Collection
About The Invisible Collection
The Invisible Collection is an online platform that makes customised furniture designed by the world's best designers available for purchase. It also facilitates customisation to make each piece unique.
Summary
The Invisible Collection is looking for an enthusiastic and motivated Sales Associate to join our team!
We are a customised furniture platform that makes unique designer pieces available for purchase.
As part of our growing sales team, you will be essential in helping us deliver on our mission to make the world’s best designs accessible to everyone.
As Sales Associate, you will identify customer needs and provide solutions through expert product knowledge. You will have excellent communication skills and proactively seek out opportunities to build relationships with customers. You will also collaborate closely with other teams within the company such as marketing, operations, customer service and design.
This role provides plenty of opportunity for growth and professional development. If you want to work in a fast-paced environment where your efforts directly drive impactful results this could be the perfect position for you!
Requirements
- We expect you to provide exceptional customer service by engaging in meaningful conversations with customers and guiding them to the right products,
- You shall build a thorough understanding of The Invisible Collection's product range
- You will be responsible for actively seeking out sales opportunities and upselling on products that meet customer needs,
- You shall maintain accurate records of customer enquiries and orders, as well as tracking stock levels and preparing reports,
- We expect you to contribute creative ideas to improve operations, marketing initiatives, and customer experience,
- You shall regularly monitor market trends and competitor activities to identify new sales opportunities,
- You will work closely with the design team to come up with unique pieces to fit customer requirements,
Profile
- You must have a minimum of 2-3 years of experience in sales and customer service roles
- We require you to be able to work independently with minimal supervision while still ensuring results are met on time
- You will need to possess excellent communication skills and the ability to build strong relationships with customers, both online and offline
- You should be knowledgeable about The Invisible Collection's products and services, as well as our mission and values and have an interest in interiors
- The ideal candidate should have experience in managing multiple tasks simultaneously, prioritising deadlines and meeting challenging goals
- You should be comfortable working with data and generating reports for management review
- We expect the Sales Associate to be organised, proactive and efficient at all times
- You will need to use problem-solving skills to resolve any customer issues swiftly and confidently
- Maintaining a professional attitude with clients is essential for this role
Skills
- Excellent interpersonal communication
- Strong selling and negotiation skills
- Ability to work independently, as well as in a team
- Knowledge of e-commerce platforms
- Excellent organisational and time management skills
- Ability to multitask
- Adaptability and flexibility
- Willingness and ability to learn new technologies
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