CITY MANAGER - 3 LONDON LOCATIONS - FULL TIME

This exciting role is perfect for experienced area managers and store managers that are ready for a wider responsibility. The brand is bursting with character, which is something that is necessary to align with you as an individual. We are looking to onboard someone that is operational, proactive and creative.

Performance Management:

- Analyze and optimize Retail KPIs

- Propose and deploy action plans to improve the performance of the Teams, the productivity per square meters and the commercial offer

- Propose and implement actions in order to support the recruitment and retention of our customers to boost sales,

- Develop your network and work on improving business development opportunities, particularly with Department Stores partners, and also with business providers (hotel concierge, guides, personal shoppers, etc.)

- Ensure that budgets are respected by monitoring the P&L of each point of sale (evolution of turnover, shrinkage and profit generated, etc.)

- Oversee the proper organization of the sales outlets (and the proper allocation of sales area vs. storage area)

People Management :

- Ensure meticulous customer service in accordance with the company& DNA

- Manage individual performances of Floor Managers and Sales Associates with the implementation of personalized action plans

- Recruit new talents by being a business partner to the Human Resources Department

- Evaluate employees and implement appropriate action plans