Au Depart
Community manager
Permanent
Flexible in London, UK
Au Depart is looking for a tech-savvy professional, experienced in social media, PR and promotional events. Ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. A ‘people person’ with great customer service skills and the ability to moderate online and offline conversations.
Level
Coordinator / Executive
Skills
Community Management (Advanced)
Press Relations (Advanced)
Social Media (Advanced)
Languages
English (Fluent)
Responsibilities
- Set and implement social media and communication campaigns to align with marketing strategies
- Researching to keep an up-to-date knowledge of the industry and competitors
- Engaging in online conversations with prospective and existing clients about our topics in our industry, products, and brand.
- Create engaging content for all platforms, including blog pieces, articles, social media posts, newsletters, and videos
- Analyse web traffic and relevant community metrics
- Provide engaging text, image and video content for social media accounts
- Build a proactive community management strategy across online and offline channels
- Respond to comments and customer queries in a timely manner
- Monitor and report on feedback and online reviews
- Organise and participate in events to build community and boost brand awareness
- Onboard scalable community-building solutions other than Twitter, Discord, etc
- Coordinate with Marketing, PR and Communications teams to ensure brand consistency
- Liaise with Development and Sales departments to stay updated on new products and features
- Build relationships with customers, potential customers, industry professionals and journalists
- Stay up-to-date with digital technology trends
Requirements and skills
- Proven work experience as a community manager
- Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
- Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
- Excellent verbal communication skills
- Excellent writing skills
- Hands on experience with social media management for brands
- Ability to interpret website traffic and online customer engagement metrics
- Knowledge of online marketing and marketing channels
- Attention to detail and ability to multitask
- BSc degree in Marketing or relevant field
Level
Coordinator / Executive
Skills
Community Management (Advanced)
Press Relations (Advanced)
Social Media (Advanced)
Languages
English (Fluent)
Au Depart is looking for a tech-savvy professional, experienced in social media, PR and promotional events. Ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. A ‘people person’ with great customer service skills and the ability to moderate online and offline conversations.
Responsibilities
- Set and implement social media and communication campaigns to align with marketing strategies
- Researching to keep an up-to-date knowledge of the industry and competitors
- Engaging in online conversations with prospective and existing clients about our topics in our industry, products, and brand.
- Create engaging content for all platforms, including blog pieces, articles, social media posts, newsletters, and videos
- Analyse web traffic and relevant community metrics
- Provide engaging text, image and video content for social media accounts
- Build a proactive community management strategy across online and offline channels
- Respond to comments and customer queries in a timely manner
- Monitor and report on feedback and online reviews
- Organise and participate in events to build community and boost brand awareness
- Onboard scalable community-building solutions other than Twitter, Discord, etc
- Coordinate with Marketing, PR and Communications teams to ensure brand consistency
- Liaise with Development and Sales departments to stay updated on new products and features
- Build relationships with customers, potential customers, industry professionals and journalists
- Stay up-to-date with digital technology trends
Requirements and skills
- Proven work experience as a community manager
- Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
- Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
- Excellent verbal communication skills
- Excellent writing skills
- Hands on experience with social media management for brands
- Ability to interpret website traffic and online customer engagement metrics
- Knowledge of online marketing and marketing channels
- Attention to detail and ability to multitask
- BSc degree in Marketing or relevant field
* All talent characters appearing on our marketing website are fictitious to protect the privacy of our community. Whilst representative of the talent on Dweet, any likeness to real persons is purely coincidental.
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