TASKS &amp; RESPONSIBILITIES
 
Commercial Performance and Team Management:
•	Maximize sales and measure sales performance and conversion rates on a daily basis.
•	Provide and inspire outstanding service to our customers
•	Assist in assigning and monitoring sales goals of Sales Associates
•	Responsible for clientele development
•	Participate in the preparation of merchandise displays and presentations, exercising independent judgment and discretion in applying merchandising concepts and guidelines
•	Train, coach, develop, and manage sales associates in selling skills
•	Conduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and to convey other necessary information to management staff and associates
•	Facilitate proper communication between management and associates
 
Clientele Service and Management:
•	Participate in the coordination of sales promotion activities, which include seasonal sales, trunk shows, contests, including proper use of in-store signs advertising sales and promotions
•	Train the team on optimizing Capture Rate and After-Sale do develop a personal customer database
 
Product and Stock Management:
•	Gather merchandise for transfers, damages, and returns-to-vendor (RTV’s)
•	Oversee and participate in department inventories
•	Monitor proper pricing of merchandise
•	Minimize stock losses
 
Process Management:
•	Oversee compliance of associates with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, merchandise handling, security, sales, and record-keeping procedures
•	Help solve problems that affect the department’s service, efficiency, and productivity
•	Lock and secure the store, and oversee compliance with all security procedures
•	Any other tasks as assigned from time to time
 
SKILLS &amp; COMPETENCIES
 
Ability to:
•	Develop and train associates, build relationships, utilize skills of associates most appropriately&nbsp;
•	Provide outstanding customer service&nbsp;
•	Effectively manage sales staff toward the achievement of sales and clienteling objectives
•	Manage boutique operations effectively including attendance, merchandising, and housekeeping standards
•	Merchandize effectively&nbsp;
•	Maintain a fair, consistent set of standards as they apply to the workforce&nbsp;
•	Adjust priorities and manage time wisely in a fast-paced environment&nbsp;
•	Communicate in a clear, concise, understandable manner, and listen attentively to others, understand the material, and provide instructions to associates&nbsp;
•	Operate all equipment necessary to perform the job, including POS systems, PC, phone systems, cash register, sensor-tag remover, and all other office equipment
 
 
REQUIREMENTS
 
•	5 + years of retail experience required, preferably with at least 1 year of management, in a luxury product setting
•	Sense of initiative and commercial creativity with fashion sensitivity
•	Strong knowledge of the luxury industry with fashion sensitivity consistent with the brand
•	Demonstration of own initiative
•	Ability to work varied hours/days, including nights, weekends, and holidays, as needed&nbsp;
•	Availability to work the hours necessary to open and/or close the store&nbsp;
•	Ability to maintain a presence on the selling floor for long periods as needed
•	Strong interpersonal, communication, organization, and follow-through skills&nbsp;