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Ozwald Boateng

Store Manager

Permanent

London, UK

Over the past two decades, this brand has reinterpreted the British art of bespoke tailoring and now evolved into a Men’s lifestyle brand that has been strengthened by the expansion of product ranges into casual wear, footwear, and accessories. They are now looking for an experienced and passionate Store Director to join their iconic flagship store in Saville Row.

Level

Senior Manager

Skills

Fashion Stylist (Intermediate)

Store Manager (Intermediate)

Store Operations (Intermediate)

Team Management (Intermediate)

Languages

English (Fluent)

 

Key Responsibilities

Sales Generation

• Daily monitoring of KPIs and sales results

• Set daily goals during the morning brief

• Set actions plan to achieve monthly/annual target while reinforcing sales techniques toward the team

• Train and empower the team to develop customer loyalty

• Train the team to recruit new clients through a personalized relationship

• Identify actions to reactivate sleeping clients

• Proactively advise/propose events to develop business & client database

• Attend the major events of the city, act as a Brand Ambassador. Develop a network in their market


Operations

• Organize and monitor all back-office activities (stock and cash point)

• Take actions to maintain an excellent level of cleanliness, facilities, and store maintenance.

• Prepare and monitor rolling inventory and annual fiscal inventory.

• Report activity with qualitative comments and set action plans if needed.

• Manage, organize, and follow up with all product repairs for clients.


People Development

Recruit /onboarding:

• Define needs in terms of profiles, competencies, languages.

• Ensure new employees follow the onboarding process and assess the performance and integration during the first 90 days.

Qualifications:

• Experience in a managerial retail role in a store/boutique setting

• Strong understanding of retail store operations and concepts

• Proven ability to lead and motivate a team

• Computer literate

Level

Senior Manager

Skills

Fashion Stylist (Intermediate)

Store Manager (Intermediate)

Store Operations (Intermediate)

Team Management (Intermediate)

Languages

English (Fluent)

Over the past two decades, this brand has reinterpreted the British art of bespoke tailoring and now evolved into a Men’s lifestyle brand that has been strengthened by the expansion of product ranges into casual wear, footwear, and accessories. They are now looking for an experienced and passionate Store Director to join their iconic flagship store in Saville Row.

 

Key Responsibilities

Sales Generation

• Daily monitoring of KPIs and sales results

• Set daily goals during the morning brief

• Set actions plan to achieve monthly/annual target while reinforcing sales techniques toward the team

• Train and empower the team to develop customer loyalty

• Train the team to recruit new clients through a personalized relationship

• Identify actions to reactivate sleeping clients

• Proactively advise/propose events to develop business & client database

• Attend the major events of the city, act as a Brand Ambassador. Develop a network in their market


Operations

• Organize and monitor all back-office activities (stock and cash point)

• Take actions to maintain an excellent level of cleanliness, facilities, and store maintenance.

• Prepare and monitor rolling inventory and annual fiscal inventory.

• Report activity with qualitative comments and set action plans if needed.

• Manage, organize, and follow up with all product repairs for clients.


People Development

Recruit /onboarding:

• Define needs in terms of profiles, competencies, languages.

• Ensure new employees follow the onboarding process and assess the performance and integration during the first 90 days.

Qualifications:

• Experience in a managerial retail role in a store/boutique setting

• Strong understanding of retail store operations and concepts

• Proven ability to lead and motivate a team

• Computer literate

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