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Retail Operations Manager EMEA & US
Jeanne Lanvin
Permanent contract
Paris, France

RETAIL SPECIALIST Europe & US


1. Job content  


PERFORMANCE MONITORING

- Monitoring the performance of the network 

- Setting and communicating objectives

- Weekly monitoring and monthly reviews

- Setting up dashboards

- Carrying out ad hoc studies


RETAIL EXCELLENCE

- Drafting of the retail handbook

- Participation in key projects: openings, closures, refurbishments, etc.

- Supporting the shops in their daily business:

- Logistics

- General services (packaging, beverages...)

- Invoicing

- Customer counters

- Security, CCTV

- Organisation and follow-up of fiscal inventories


TEAM MANAGEMENT SUPPORT :

- Follow-up of sales commissions

- Uniform management


RETAIL TEAM SUPPORT

- Organisation of sales events

- SAP : follow-up of invoicing


TRAINING

- Updating the content of the Lab application

- Follow-up of connections and reporting


FARFETCH

- Integration of products in the platform

- Performance monitoring and invoicing


2. Profile required

Autonomous, analytical, result-oriented

Curious, team player, service oriented

Experience in retail or similar position required, experience in luxury is a plus

4 or more years of higher education

Fluent English

Computer skills: pack office is a must

Level
Senior Manager
Skills
Inventory Control (Advanced)
Operations Management (Advanced)
Retail Operations (Advanced)
Stock Management (Advanced)
Team Management (Advanced)
Languages
English (Fluent)

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