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Selfridges

Freelance Department Manager

Freelance/Temporary

London, UK

Level

Manager

Skills

Department Development (Advanced)

Department Management (Advanced)

Resiliency (Advanced)

Customer Interaction Management (Intermediate)

Team Management (Intermediate)

Team Motivation (Intermediate)

Languages

English (Fluent)

Selfridges, an esteemed department store in London, is currently in search for multiple Freelance Department Managers. This exciting opportunity is open to seasoned professionals who have a fervour for fashion retail, exemplary leadership abilities and the adeptness to thrive in a high-speed setting. As a Department Manager, you'll be at the helm of department operations, leading a vibrant team of 6 to 12 individuals, whilst upholding the store’s esteemed reputation for luxury and excellence.


The Department Manager will:


- Foster a high-performance culture and exceptional customer service within the department team.

- Oversee daily operations to ensure efficiency and adherence to store standards.

- Formulate strategies to achieve sales targets and enhance customer experience.

- Conduct training and development programs for staff in product knowledge, sales techniques and client service.

- Manage high-traffic situations adeptly, showcasing resilience and professionalism.

- Collaborate effectively with store management and other departments for a unified approach.

- Monitor and react to market trends, customer feedback and sales data.

- Uphold the store’s standing for luxury retail standards and excellence. 


The ideal candidate will have:


- A proven track record as a Department Manager or a similar role within fashion retail.

- Strong leadership skills with experience in team management.

- The ability to excel under pressure within a dynamic retail setting.

- Outstanding customer service, communication and interpersonal skills.

- Resilience, stamina and a proactive approach towards challenges.

- A profound understanding of fashion retail trends and the market.

- Organisational and multitasking abilities.

Level

Manager

Skills

Department Development (Advanced)

Department Management (Advanced)

Resiliency (Advanced)

Customer Interaction Management (Intermediate)

Team Management (Intermediate)

Team Motivation (Intermediate)

Languages

English (Fluent)

Selfridges, an esteemed department store in London, is currently in search for multiple Freelance Department Managers. This exciting opportunity is open to seasoned professionals who have a fervour for fashion retail, exemplary leadership abilities and the adeptness to thrive in a high-speed setting. As a Department Manager, you'll be at the helm of department operations, leading a vibrant team of 6 to 12 individuals, whilst upholding the store’s esteemed reputation for luxury and excellence.


The Department Manager will:


- Foster a high-performance culture and exceptional customer service within the department team.

- Oversee daily operations to ensure efficiency and adherence to store standards.

- Formulate strategies to achieve sales targets and enhance customer experience.

- Conduct training and development programs for staff in product knowledge, sales techniques and client service.

- Manage high-traffic situations adeptly, showcasing resilience and professionalism.

- Collaborate effectively with store management and other departments for a unified approach.

- Monitor and react to market trends, customer feedback and sales data.

- Uphold the store’s standing for luxury retail standards and excellence. 


The ideal candidate will have:


- A proven track record as a Department Manager or a similar role within fashion retail.

- Strong leadership skills with experience in team management.

- The ability to excel under pressure within a dynamic retail setting.

- Outstanding customer service, communication and interpersonal skills.

- Resilience, stamina and a proactive approach towards challenges.

- A profound understanding of fashion retail trends and the market.

- Organisational and multitasking abilities.

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