Maison Assouline
Sales Assistant
Freelance/Temporary
London, UK
Our client a Luxury lifestyle concept brand is looking for a sales associate to work in their flagship store in the heart of Londons's west-end. This flagship store is a true luxury experience with a cocktail bar and space to relax and enjoy a drink and read some of their rare books. The right individual for this position will come from luxury retail or luxury hospitality, will be customer-focused, positive, and curious to learn about the brand equity and its beautiful products. This position is a one-month contract to provide some team cover, but there is a possibility for longer-term positions within this company.
Level
Entry Level / Assistant
Languages
English (Fluent)
Key responsibilities
• Contribution to turnover of the store through active selling.
• Demonstrate warmth and patience in all dealings with our customers, always displaying a ‘can-do’ attitude.
• Be proactive in familiarising yourself with merchandise to enhance product knowledge and be confident in selling all metiers.
• Be aware of commercial objectives, particularly around your metier on a larger scale.
• Provide qualitative feedback on the product and service to the store management and merchandising teams.
• Deliver an outstanding service to clients.
• Demonstrate good team spirit in the workplace and act as a team player.
• Show warmth, empathy, and confidence in decisions making, especially with objections
• Stays calm and under pressure whilst also being adaptable and versatile
• Act as a true ambassador of the House
• Hold a high level of personal standards and take initiative where necessary
• Have an ability to challenge and constructively question the norm
• Show resilience and composure
• Show dependability (e.g.) in stock takes VM changes etc.
• Problem-solving capabilities
Level
Entry Level / Assistant
Languages
English (Fluent)
Our client a Luxury lifestyle concept brand is looking for a sales associate to work in their flagship store in the heart of Londons's west-end. This flagship store is a true luxury experience with a cocktail bar and space to relax and enjoy a drink and read some of their rare books. The right individual for this position will come from luxury retail or luxury hospitality, will be customer-focused, positive, and curious to learn about the brand equity and its beautiful products. This position is a one-month contract to provide some team cover, but there is a possibility for longer-term positions within this company.
Key responsibilities
• Contribution to turnover of the store through active selling.
• Demonstrate warmth and patience in all dealings with our customers, always displaying a ‘can-do’ attitude.
• Be proactive in familiarising yourself with merchandise to enhance product knowledge and be confident in selling all metiers.
• Be aware of commercial objectives, particularly around your metier on a larger scale.
• Provide qualitative feedback on the product and service to the store management and merchandising teams.
• Deliver an outstanding service to clients.
• Demonstrate good team spirit in the workplace and act as a team player.
• Show warmth, empathy, and confidence in decisions making, especially with objections
• Stays calm and under pressure whilst also being adaptable and versatile
• Act as a true ambassador of the House
• Hold a high level of personal standards and take initiative where necessary
• Have an ability to challenge and constructively question the norm
• Show resilience and composure
• Show dependability (e.g.) in stock takes VM changes etc.
• Problem-solving capabilities
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