The Kooples
Sale Advisor
Permanent
London, UK
The French fashion brand is looking for Sales Advisors based in various locations in London. You should be attentive to trends with a strong fashion culture and enjoy working in a fast-paced environment. As a brand ambassador, you will share the brand's vision and image by providing high-quality service to your clients. You will report to the management team consisting of a Supervisor, Assistant Manager and Store Manager.
Level
Entry Level / Assistant
Skills
Client-focused (Advanced)
Customer Satisfaction (Advanced)
Payment Card Processing (Intermediate)
Sales (Intermediate)
Stock Control (Intermediate)
Languages
English (Work Proficiency)
CUSTOMER RELATIONSHIP & SALES
Ensure high levels of customer satisfaction through excellent customer service.
Take care of customers with enthusiasm and authenticity to retain them and grow the database.
Know perfectly the product offer, their features and benefits in order to propose a relevant selection of items adapted to each customer.
As a digital ambassador, use the tools provided to offer a seamless & personalized shopping experience (clienteling) to your customers and increase the Digital Impact performances of the store.
Achieve turnover and KPIs set by the company.
STORE ACTIVITES
Open & close the store following the company procedures.
Follow point-of-sale processes, company standards and procedures. Actively participate on the housekeeping tasks in store.
Maintain outstanding store condition and visual merchandising standards by following the recommendations given by the management team.
Ensure a fully stocked store by making replenishments.
Handle deliveries, shipping and stock organization.
Help with end of season returns and inventories.
Be responsible for processing cash and card payments.
Report discrepancies and problems to the management team.
Respect of all company policies and internal regulations including uniform and grooming guidelines.
Level
Entry Level / Assistant
Skills
Client-focused (Advanced)
Customer Satisfaction (Advanced)
Payment Card Processing (Intermediate)
Sales (Intermediate)
Stock Control (Intermediate)
Languages
English (Work Proficiency)
The French fashion brand is looking for Sales Advisors based in various locations in London. You should be attentive to trends with a strong fashion culture and enjoy working in a fast-paced environment. As a brand ambassador, you will share the brand's vision and image by providing high-quality service to your clients. You will report to the management team consisting of a Supervisor, Assistant Manager and Store Manager.
CUSTOMER RELATIONSHIP & SALES
Ensure high levels of customer satisfaction through excellent customer service.
Take care of customers with enthusiasm and authenticity to retain them and grow the database.
Know perfectly the product offer, their features and benefits in order to propose a relevant selection of items adapted to each customer.
As a digital ambassador, use the tools provided to offer a seamless & personalized shopping experience (clienteling) to your customers and increase the Digital Impact performances of the store.
Achieve turnover and KPIs set by the company.
STORE ACTIVITES
Open & close the store following the company procedures.
Follow point-of-sale processes, company standards and procedures. Actively participate on the housekeeping tasks in store.
Maintain outstanding store condition and visual merchandising standards by following the recommendations given by the management team.
Ensure a fully stocked store by making replenishments.
Handle deliveries, shipping and stock organization.
Help with end of season returns and inventories.
Be responsible for processing cash and card payments.
Report discrepancies and problems to the management team.
Respect of all company policies and internal regulations including uniform and grooming guidelines.
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