Store Manager - Designer Fashion

The Role

We are looking for an experienced and passionate Flagship Store Manager to lead our flagship boutique and embody the brand’s creative vision, identity, and values.

As a key ambassador of the brand, you will be responsible for the overall management and performance of the store, combining strong business acumen, exceptional leadership, and a genuine sensitivity to fashion, art, and design.

You will oversee all aspects of the boutique’s operations, lead and develop a team of approximately 10 people, and ensure an outstanding client experience that reflects the brand’s unique creative universe and positioning.

Key Responsibilities

Business & Retail Performance

1. Drive sales performance and achieve business objectives and retail KPIs.
2. Analyze sales results and implement action plans to optimize performance.
3. Monitor key indicators, including sales, conversion, average transaction value, and client development.
4. Identify opportunities to grow the business while protecting the brand’s positioning and image.

Team Leadership & Development

1. Lead, motivate, and develop a team of approximately 10 people.
2. Oversee recruitment, onboarding, training, coaching, and performance management.
3. Build a strong team culture based on excellence, accountability, and collaboration.
4. Manage staffing, schedules, and daily team organization.

Client Experience & Brand Image

1. Deliver a distinctive and personalized client experience in line with the brand’s identity.
2. Develop clienteling and CRM initiatives to build long-term client relationships and loyalty.
3. Act as a brand ambassador, communicating the brand’s creative vision, collections, and values.
4. Ensure the boutique consistently reflects the brand’s image and standards.

Store Operations & Stock Management

1. Oversee all aspects of day-to-day store operations, ensuring smooth and efficient execution.
2. Manage stock, inventory accuracy, replenishment, deliveries, and loss prevention.
3. Ensure excellent standards of visual merchandising, store presentation, and maintenance.
4. Oversee administrative procedures, reporting, and compliance with company policies.
5. Ensure a seamless coordination between commercial priorities and operational requirements.

Profile & Requirements

1. At least 3 years of experience in a managerial or senior supervisory position within luxury fashion, designer fashion, or a contemporary creative brand.
2. Proven experience in managing or working within a flagship store environment.
3. Previous experience leading and developing a team of approximately 10 people.
4. Strong 360° retail management skills, with a comprehensive understanding of sales, operations, stock management, client experience, team leadership, and visual merchandising.
5. Strong commercial mindset and proven ability to drive retail performance.
6. A genuine sensitivity to fashion, art, design, and contemporary culture.
7. Excellent leadership, communication, and organizational skills.
8. Hands-on, proactive, entrepreneurial, and results-oriented approach.
9. Fluent English is essential.