ABOUT THE ROLE

As a Spa Therapist with our client, a luxury lifestyle brand based in the Cotswolds, you will play a vital role in delivering a 5-star luxury guest experience. You will provide a range of professional beauty treatments including massage, nails and waxing to the highest standards, ensuring every guest receives a personalised, relaxing experience.

Your responsibilities will include managing treatment bookings, offering expert advice on skincare and wellness products, and guiding guests on their wellness journey. With a focus on guest satisfaction and teamwork, you’ll contribute to maintaining the spa's exceptional standards and fostering a welcoming atmosphere for guests and colleagues alike

HOURS: 40 hours including weekends.

RESPONSIBILITIES

1. Undertake full assessment of clients’ requirements and suitability of treatments and products offered.
2. Carry out treatments to the highest professional standard following full in-house training standards and procedures.
3. Ensure exceptional familiarity with the all retail products and treatment and recommend to clients.
4. Support the Spa Manager with any other ad-hoc duties.
5. Bring the client's purpose to life by driving meaningful social and environmental improvements, contributing to their journey as a B Corp, and aligning with their sustainability vision.
6. Inspire and empower customers, suppliers, and partners alike to live and work more consciously, creating a lasting positive impact on the world.

SKILLS NEEDED

1. Level 3 Diploma, BTEC National Award Certificate or Diploma in Beauty Therapy Sciences, NVQ Level 2 (Junior) / Level 3 (Senior).
2. Nail Technician (any of: VCTC Level 2 Certificate in Nail Treatments, CIBTAC Nail Technician Diploma, ITEC Level 2 (Junior)
3. Certification in Intimate Waxing

PERKS & BENEFITS

1. Discounts: there are a range of discounts on products, treatments, and dining experiences from day 1.
2. Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
3. Private Medical: subsidised private medical insurance through Bupa.
4. Pension Scheme: Pay up to 9% of your salary into your pension each month; contributions 4.5%.
5. Life Assurance: life assurance cover, equivalent of up to a year of your annual salary.
6. Mental Health Support: Employee Assistance Programme provides 24-hour support, seven days a week.