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Head Coach Arena
Nike
Permanent
Paris, France

Working in sales at Nike means being the face of the brand, with a focus on product knowledge and customer service. Our sales teams provide valuable experiences to our customers daily, from Shanghai to San Francisco. Joining our team requires creativity and ambition, with opportunities to progress alongside the best athletes, teammates, and sales partners in the industry.

As a Head Coach Arena, you will be responsible for the ground floor of the Nike Parisian Flagship Store, House of Innovation. You will foster a welcoming environment within your department and the store, providing a unique shopping experience to our consumers. This role involves leading and developing a diverse team, managing budgets and operations to meet sales objectives, implementing Nike's strategies (e.g., sustainability, Membership Access, and digital services), and ensuring the store aligns with Nike's standards and directives. Collaboration with business partners across stores and corporate levels is crucial.


Responsibilities:

  • Create a welcoming environment for a unique shopping experience.
  • Lead and develop a diverse, high-functioning team.
  • Manage department budgets and operations to achieve sales goals, optimize services, and improve customer satisfaction.
  • Support and implement Nike's store strategies, including sustainability and digital services.
  • Gather information to optimize store positioning within the region.
  • Ensure store compliance with all Nike standards and guidelines.
  • Cooperate with business partners in stores and at the corporate level.


Required Skills:

  • Passion for Nike and/or sports.
  • Over 5 years of experience in sales and/or management roles.
  • Proficiency in English, both written and spoken.
  • Strong background in delivering high-quality consumer services.
  • Ability to establish partnerships with stakeholders.
  • Capable of working independently and managing problems.
  • Talent for building, evolving, and motivating a high-performing team.
  • Flexibility to work in shifts and during weekends.
Level
Manager
Skills
Customer-focused Service (Advanced)
Leadership (Advanced)
Management (Advanced)
Retail Sales (Advanced)
Languages
English (Fluent)
French (Fluent)

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